Goodwill - San Francisco, CA

posted 18 days ago

Full-time - Mid Level
San Francisco, CA
Social Assistance

About the position

The Human Resources Business Partner at Goodwill of Central & Northern Arizona plays a crucial role in designing and administering programs that support business growth, employee engagement, and legal compliance. This position serves as a strategic partner, providing solutions to business objectives and addressing employee relations issues while fostering a high-performance culture and strong employer reputation.

Responsibilities

  • Designs and administers proactive HR programs and procedures to support business growth and employee engagement.
  • Ensures compliance with Federal, State, and local employment regulations.
  • Manages unemployment claims and represents the company during appeal hearings.
  • Consults with client groups on people solutions and collaborates with leadership on organizational design.
  • Administers exit interviews and assists with separation paperwork.
  • Researches and resolves complex Employee Relations issues and conducts investigations.
  • Acts as the first point of contact for HR-related inquiries from leadership and employees.
  • Participates in HR initiatives to advance talent and career development, analyzing trends and metrics.
  • Provides strategies to increase morale, productivity, and retention, engaging in workforce and succession planning.
  • Conducts training related to benefits, compensation, and employment law.
  • Advises managers on Performance Management, Leadership Development, and Employee Relations.
  • Models Goodwill Core Values and drives company culture change efforts.

Requirements

  • Bachelor's Degree in Business Administration, Human Resources, or related field.
  • Four or more years of experience as a Human Resources Business Partner or Generalist, preferably in a services or retail environment.
  • Strong communication skills and customer-focused orientation.
  • Ability to interpret labor market trends and data.
  • Proven analytical skills and ability to handle confidential information.
  • Attention to detail and strong organizational skills.
  • Project management skills are a plus.
  • Proficient in Microsoft Office and valid driver's license.

Nice-to-haves

  • Experience in succession planning and organization design.
  • Certified Information Systems Auditor (CISA) certification.

Benefits

  • Paid holidays
  • Health insurance
  • Dental insurance
  • Paid time off
  • Employee assistance program
  • Vision insurance
  • Life insurance
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