Human Resources Coordinator

Houston Zoo - Houston, TX

Part-time,Full-time - Entry Level

Houston, TX

Museums, Historical Sites, and Similar Institutions

About the position

The HR Coordinator at Houston Zoo plays a vital role in supporting the daily operations of the Human Resources Department. This position serves as the primary contact for staff inquiries, oversees the internal support system, and coordinates staff engagement events. The HR Coordinator also assists with recruitment processes and onboarding activities, ensuring a smooth integration of new hires into the organization.

Responsibilities

• Oversees the internal support (ticket) system, assigns tickets as needed to members of the HR team, and ensures that tickets are urgently addressed and resolved within guidelines established by department leader.
• Coordinates the logistics of all department staff engagement events, including lunch-n-learn sessions, trainings, and appreciation days.
• Manages the department's Wellness Funds, budget, and coordinates the annual Wellness Fair event for staff and supporting events throughout the year.
• Collaborates with department leadership for payroll-related inquiries, communicating approval reminders and providing oversight related to timecard processing and payroll closure for each pay cycle.
• Assists with staff inquiries pertaining to company policies and procedures, leave requests, and benefits; escalates as necessary.
• Serves as Executive Assistant to the Chief Human Resources Officer, coordinating meetings, tracking expenses, and preparing committee/board materials.
• Assists with preparation, coordination, and administration of onsite and offsite medical services such as flu shots and TB testing.
• Responsible for administration of the recruiting process within the HRIS system and collaborating with departments to support new hire orientation and onboarding activities.
• Partners with HR Business Partner to facilitate and maintain a targeted onboarding program, immersing staff in the zoo's culture and values.
• Ensures timely processing of department invoices and approval workflow, ensuring invoices are coded properly according to budget.
• Audits monthly benefits billing to ensure accurate payment and payroll deductions.
• Maintains Internal Human Resources page, communication boards, and bulletin boards with relevant content.
• Maintains staff files and records to ensure accuracy and compliance for employment applications, hiring, benefits, and training.
• Conducts employment verifications in a timely manner, within three business days.
• Assists with benefits administration, gathering and providing information for audits.
• Distributes applicable HR correspondence, notices, and policies to staff via SharePoint, Dayforce, or mail.
• Inputs data and updates/maintains HRIS database; generates reports as needed.

Requirements

• High school diploma or GED.
• Minimum of three years' experience in Human Resources with strong organizational, event coordination, and communication skills.
• Minimum of three years' experience of administrative support.
• Ability to multitask multiple projects within a fast-paced environment while maintaining sensitivity to timelines and due dates.
• Must possess the ability to work independently with little supervision.
• Maintains strict confidentiality and ability to think objectively.
• Demonstrates a high level of integrity for HR department and operations.
• Ability to effectively communicate with all levels of management.
• High level of proficiency with Microsoft Word, Excel, PowerPoint, and computer data entry.

Benefits

• Free parking
• Health savings account
• AD&D insurance
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Vision insurance
• 401(k) matching
• Free Zoo Membership
• Free Guest Passes
• Discounts on Food, Merchandise, Attractions, Admission and Programs