Human Resources Data/Process Analyst Specialist

$52,000 - $55,000/Yr

Ferris State University - Big Rapids, MI

Part-time,Full-time - Mid Level

Big Rapids, MI

Educational Services

About the position

The Human Resources Data/Process Analyst Specialist at Ferris State University is a pivotal role responsible for delivering a wide range of HR support and functions. This position is designed for an individual who is committed to providing exceptional customer service while working with a diverse group of stakeholders. The successful candidate will engage in cross-functional HR projects and new initiatives, showcasing their critical thinking and analytical skills. The role requires the ability to work independently with minimal supervision, making it essential for the incumbent to be proactive and responsive to the needs of the HR team and the university community. In this role, the analyst will be integral to identifying and implementing process improvement initiatives within the HR department. The position demands a high level of problem-solving skills and effective communication abilities, as the analyst will be responsible for overseeing various HR processes, including the auditing of electronic personnel files and the development of standard operating procedures. The analyst will also serve as the primary contact for training new HR staff and will troubleshoot employee access issues, ensuring a smooth operational flow within the department. The Human Resources Data/Process Analyst Specialist will report directly to the AVP/Chief Human Resources Officer and will be involved in various responsibilities that include analyzing current HR business processes, designing new processes to enhance efficiency, and maintaining compliance with university policies and regulations. The role also emphasizes the importance of maintaining confidentiality and integrity in handling HR and employee information, aligning with the university's mission and core values.

Responsibilities

• Analyze current human resource business processes and identify opportunities for improvement.
• Design and implement new business processes that reduce waste, increase efficiency, and improve customer experience.
• Work with other HR Team members to develop and maintain standard operating procedures for human resource processes.
• Oversee and audit electronic personnel file document uploads.
• Primary contact and trainer for employees hired into HR Specialist and HR Generalist roles in the department.
• Troubleshoot and find solutions for employee access issues, partnering with other departments as needed.
• Responsible for early access and affiliate processing.
• Responsible for reporting functions for human resources, including writing or developing complex reports for internal and external requests.
• Functional lead for data integrity and audit process.
• Complete annual and other surveys.
• Recruit, recommend for hire, and manage students assigned to human resources, including individual work assignments and payroll approvals.
• Functional lead and primary contact for technical support and improvement in the PageUp system.
• Maintain Electronic Personnel Action Form function and users in Banner system.
• Provide excellent customer service, be responsive to inquiries, and work to identify and resolve problems.
• Work with the AVP/CHRO to process written communications provided to employees, including total compensation and annual salary letters.
• Participate in, or chair, various committees as assigned.
• Guide faculty and staff in compliance with policies/procedures and contract language.
• Maintain cooperative professional relationships with applicants, employees, peers, supervisors, managers, and the community.
• Maintain compliance with university policies, federal, state and local regulations related to HR responsibilities.
• Carry out responsibilities in accordance with University policies, procedures, and applicable laws.
• Maintain confidentiality of appropriate HR and employee information.
• Consistently demonstrate high standards of responsibility with integrity by supporting the FSU mission, vision, and core values.
• Perform other related duties and functions as assigned.
• Support, promote, and develop University student enrollment and retention initiatives.
• Demonstrate an understanding of diversity, equity, and inclusion.

Requirements

• Bachelor's Degree in Human Resources or Business Management.
• Three years recent experience in Human Resources, successfully performing analytical type work.
• Demonstrated proficiency with technology and ability to perform advanced functions in MS Office Suite and an employee management system.

Nice-to-haves

• SHRM - CP or PHR certification.
• Experience with complex data analysis.
• Experience in a higher education or union environment.
• Demonstrated knowledge and experience with Banner or PageUp.