Human Resources Employee Relations Partner

Novant Health - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

Hospitals

About the position

The P&C Employee Relations Partner at Novant Health is a hybrid role that plays a crucial part in managing employee relations across one or more lines of business. This position requires a collaborative leader who will act as an internal consultant to leaders, staff, and providers regarding HR policies and procedures. The Employee Relations Partner will be responsible for developing and promoting innovative strategies to enhance employee engagement within the organization. This role involves close collaboration with HR Business Partners (HRBPs), compliance, and legal teams, ensuring a balance between business needs and organizational risk management. The successful candidate will be expected to create an environment that supports diversity and inclusion, which is one of Novant Health's core values. By leveraging the strengths and talents of each team member, the organization aims to provide remarkable healthcare to its patients, families, and communities. In this role, the Employee Relations Partner will also be responsible for fostering a safe patient environment, adhering to the principles of "First Do No Harm." The position requires a commitment to teamwork, community involvement, and a dedication to delivering the most remarkable patient experience in every dimension, every time. The ideal candidate will have a strong background in human resources, particularly in healthcare, and will be adept at managing and implementing projects and strategic change initiatives. The role also emphasizes the importance of communication, customer service, and fostering an inclusive work environment, making it essential for the Employee Relations Partner to possess strong interpersonal skills and the ability to engage with individuals at various levels of seniority.

Responsibilities

• Facilitate and manage employee relations for one or more lines of business.
• Serve as an internal consultant to leaders, staff, and providers regarding HR policies and procedures.
• Develop and promote innovative strategies to foster employee engagement.
• Collaborate closely with HRBPs, compliance, and legal teams to balance business needs and organizational risk management.
• Create an environment that supports and respects diversity to promote creative problem solving.
• Ensure accountability for customer service standards and service recovery when needed.
• Foster a work environment of inclusion and belonging.

Requirements

• Bachelor's degree in Human Resource Management, Business Administration, or a related field required.
• Minimum of seven years of Human Resources or related experience required.
• Health care experience is required.
• Experience in managing and implementing projects and strategic change initiatives is required.
• Experience in providing consultative services is preferred.
• Certifications such as PHR, SPHR, CHCR, SHRM-CP, SHRBP, or SHRM-SCP are preferred.
• Proficiency with Microsoft Office 365, specifically Excel, Word, Teams, and PowerPoint.

Nice-to-haves

• Graduate's Degree strongly preferred.
• Entrepreneurial spirit and innovative drive for reaching the next great idea and exceeding goals.
• Bilingual in Spanish / English is preferred.
• Intellectual depth, moral integrity, personal vision, creativity, leadership skills, fortitude, sincerity, and diplomacy.