Human Resources - Employee Relations Specialist

Transworld Systems

Full-time

Remote

1,001-5,000 employees

Administrative and Support Services

About the position

The Employee Relations Specialist at Transworld Systems, Inc. is responsible for addressing employee concerns, facilitating conflict resolution, and promoting a positive work environment to enhance employee satisfaction and productivity. This remote position involves maintaining data accuracy, reporting metrics, and analyzing employee relations trends to support the overall health of the workplace.

Responsibilities

• Help investigate employee complaints in a fair and impartial manner.
• Provide guidance on conflict resolution and implement solutions.
• Ensure compliance with TSI policies and procedures.
• Assist in the development of employee relations policies.
• Stay updated on employment laws and regulations.
• Provide support to employees regarding workplace issues and concerns.
• Work with ER Manager to develop training programs on employee relations topics.
• Assist with training managers/supervisors.
• Monitor and analyze employee relations metrics and report to ER Manager.
• Prepare reports on trending ER issues.
• Maintain accurate and confidential records of cases, investigations, and resolutions.
• Ensure proper documentation of disciplinary actions and performance management.

Requirements

• Strong work ethic that exhibits high ethical and moral standards.
• Effective communication skills.
• Time management skills to deliver on short timelines.
• Ability to remain impartial and objective in handling employee issues.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.

Benefits

• Work from home
• Paid training
• Comprehensive benefits package including medical, dental, and vision insurance
• 401k retirement plan with employer matching
• Paid time off
• Paid holidays