Human Resources Generalist (Bilingual Spanish/English)

$60,000 - $65,000/Yr

Lulu's Fashion Lounge - Easton, PA

Full-time - Mid Level

Hybrid - Easton, PA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

Join the LuCrew as an HR Generalist-partner with managers and employees to align business objectives, HR operations, and our core values through a customer service approach. The Human Resources Generalist is responsible for supporting and carrying out the HR function for employees and managers for their designated business unit. This position is responsible for establishing a partnership with managers and employees that is rooted in a customer service based approach; aligning business objectives, HR operations, and Lulus' core values. This hybrid position is based out of our Easton, PA distribution center, with in-office days on Tuesday, Wednesday, and Thursday.

Responsibilities

• Lead the execution of the day-to-day HR administration within the designated business unit, acting as the HR point-of-contact for employee and management alike.
• Work closely with the HR Coordinator on the onboarding process, including providing support and oversight as needed on coordinating new hire orientation, presenting new hire orientation, educating new employees on company policies, and new hire data entry into HRIS.
• Responsible for administering leaves of absence in accordance with company policy and state and federal guidelines, including FMLA, CFRA, PDL, PFL, Covid-19, personal leave, etc. for established business unit.
• Partner with management and senior HR leadership on establishing accommodations under ADA and worker's compensation compliance guidelines as needed.
• Work closely with management to address employee performance, conduct, and safety issues as they arise.
• Conduct employee investigations into potential policy violations, including conducting investigation interviews, maintaining documentation, and recommending and providing resolutions.
• Assist management with the administration of the disciplinary process for employees.
• Execute voluntary and involuntary employee termination procedures including advising employees on their rights and any benefits they are entitled to, delivering their final wages and answering any questions they may have.
• Respond to employee inquiries regarding policies, procedures, and programs in a timely, accurate, and engaging manner.
• Assist in the development and implementation of personnel policies and procedures.
• Complete federal and state compliance forms in a timely manner.
• Assist with unemployment compensation and claims, attending unemployment hearings as necessary.
• Promote a strong sense of teamwork by working effectively, respectfully, and efficiently with all employees.
• Other duties and centralized projects as assigned.

Requirements

• 3+ years of experience within Human Resources.
• Bilingual in English and Spanish (both written and verbal proficiency).
• Strong employee relations, problem solving, and conflict resolution skills.
• Demonstrated experience in assisting employees with questions and issues involving functional HR areas.
• Exceptional oral and written communication skills.
• Detail oriented with the ability to manage both process-driven work with broader, strategic support effectively and simultaneously.
• Ability to enthusiastically model Lulus' Core Values in every interaction with management and employees.
• Ability to act with a high degree of confidentiality, integrity, and objectivity.
• Experience in Google Suite and Microsoft Office programs.

Nice-to-haves

• Bachelor's degree in Business Administration, Human Resources or related field strongly preferred
• PHR or SHRM-CP

Benefits

• Great Company Culture - Where you can be you!
• Work that stays at work - Genuine work/life balance
• Rest and Relaxation - Generous Paid Vacation and Sick time & Company Holidays
• Health Benefits - Medical with FSA, Dental and Vision
• Prepare for the future - 401(k) with company match
• Wardrobe Perks
• Passionate, collaborative, results-focused teammates and leaders
• Ability to make a difference every day and impact our customers in meaningful ways
• Learning oriented organization with an 'all in' mindset