Unclassified - New York, NY
posted about 2 months ago
Under the direction of the Human Resources Manager and/or Human Resources Director, the Human Resources Generalist plays a vital role in ensuring that human resources operations are effectively supported across assigned geographical regions or business functions, including affiliate agencies. This position is critical in fostering a positive work environment, enhancing employee engagement, and driving performance management initiatives. The HR Generalist is responsible for analyzing performance metrics related to staff interactions, systems, and policies, and recommending necessary changes or improvements. This role supports organization-wide HR initiatives and carries out responsibilities that align with best practices in employee relations, training, policy implementation, and compliance with employment laws. The HR Generalist develops and maintains effective working relationships with Regional Leadership and program staff, which necessitates regular travel throughout the region to engage with staff based on business needs. This engagement is essential for providing support on a variety of human resources-related matters and promoting a culture of inclusivity, respect, and collaboration. The HR Generalist is the first point of contact for employee issues or inquiries related to complaints or harassment allegations, working in consultation with the manager and escalating sensitive cases to the HR Manager and Director as needed. This role involves conducting thorough fact-finding investigations, including interviews and risk assessments, and preparing investigative reports that analyze data and record findings. In addition, the HR Generalist manages and tracks information related to employee performance management, including corrective and disciplinary actions, and follows up to ensure issues are resolved or escalated appropriately. The role supports managers in addressing performance concerns, advising them on best practices for resolving routine issues, and coaching them to facilitate productive discussions with employees. The HR Generalist also promotes the use of performance management practices such as Impact Discussions and On the Spot Coaching, while monitoring employee performance trends and recommending proactive measures to address any issues. The HR Generalist fields inquiries regarding policies, procedures, and HRIS processes from regional leadership, managers, and employees, directing more complex inquiries to the appropriate HR units. This position also plays a key role in ensuring compliance with federal, state, and local employment regulations, maintaining up-to-date knowledge of legal requirements, and participating in policy design and implementation. The HR Generalist collaborates with the Benefits Team to manage employee leaves of absence and oversees the employee accommodation process, ensuring that determinations are communicated effectively. Other HR-related duties may include recruitment, job description development, employee terminations, and exit interviews, as assigned.