Human Resources Generalist Ex

North Shore Medical Center - Miami, FL

Full-time - Entry Level

Miami, FL

Hospitals

About the position

The Human Resources Generalist position at North Shore Medical Center involves providing comprehensive support to the Hospital and Human Resources Department. The role encompasses various HR functions such as managing FMLA, conducting pre-employment testing, performing background checks, and handling new hire paperwork. The position emphasizes confidentiality, flexibility, and excellent communication skills, as it requires interaction with employees, department directors, and visitors in a courteous manner. Although the role does not involve direct patient care, effective communication with patients of all ages is necessary. The HR Generalist is expected to foster a positive work environment and ensure that all interactions reflect the hospital's commitment to customer service.

Responsibilities

• Assist the Hospital and Human Resources Department in all functions including FMLA, pre-employment testing, and background checks.
• Complete new hire paperwork and initiate new hire folders.
• Ensure the status of agency personnel and back up the hospital recruiter as required.
• Communicate effectively with employees, department directors, and visitors according to hospital policy.
• Answer telephone calls in a prompt and courteous manner, providing assistance or explaining procedures as appropriate.
• Promote a harmonious work environment by working collaboratively with supervisors, managers, and other department members.
• Identify areas for improvement in customer service and recommend solutions.

Requirements

• High School Diploma or Equivalent.
• 1-2 years' experience in an office management setting.
• Intermediate computer skills, including experience with Microsoft Word, Excel, and databases.
• Excellent organizational and communication skills (both written and oral).
• Ability to handle multiple projects simultaneously with accuracy and success.
• Great phone etiquette and customer service skills.
• Ability to multi-task and prioritize effectively.

Nice-to-haves

• College degree in Human Resources or related field.
• 2 years of Human Resources experience in a healthcare setting.
• Knowledge of HR practices.
• PHR or SPHR certification preferred.