Human Resources Generalist II - Employee Relations

$75,000 - $90,000/Yr

Fairfield Residential - Irving, TX

Full-time - Mid Level

Irving, TX

1,001-5,000 employees

Heavy and Civil Engineering Construction

About the position

The Human Resources Generalist II - Employee Relations at Fairfield is responsible for supporting various HR functions with a strong emphasis on employee relations. This role involves managing and resolving complex employee issues, conducting internal investigations, and providing guidance to managers on performance management and company policies. The position requires a solid understanding of HR processes and the ability to work collaboratively in a hybrid environment, contributing to a customer-focused HR team.

Responsibilities

• Assisting and advising managers regarding employee relations issues; conducting thorough investigations; recommending termination when warranted.
• Providing advice and assistance to managers and associates in matters relating to conduct, performance, attendance, and conflict resolution.
• Reviewing and approving corrective and disciplinary action requests.
• Consulting with and helping to educate all associates on company policies and procedures, assisting with related inquiries.
• Reviewing and advising on various HR related actions such as transfer and promotion requests, background checks, etc.
• Administering and managing leave programs, including FMLA, ADA, and personal leaves.
• Ensuring compliance with federal, state, and local laws and regulations, including FMLA, ADA, and other applicable leave legislation.
• Managing workers' compensation claims from the point of injury reporting through case closure, ensuring timely, efficient, and compassionate handling of each claim.
• Working closely with associates, healthcare providers, and insurers to manage claims and facilitate a smooth return-to-work process.
• Monitoring open cases to assess injury status, return-to-work options, and accommodations, to ensure compliance with ADA and other regulatory requirements.
• Conducting exit interviews as well as review and analysis of new hire surveys and exit interviews.
• Reporting data regularly to include trends and strategic recommendations.
• Reviewing and responding to online reputational management surveys via Glassdoor and Indeed.
• Conducting periodic HR related audits.
• Managing Fairfield's associate recognition and tenure programs.
• Analyzing job descriptions for appropriate grading and FLSA classification, internal equity and market analysis.
• Maintaining compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.

Requirements

• A bachelor's degree, or equivalent combination of education and experience.
• Significant HR Generalist experience, with an emphasis in employee relations.
• Proven experience handling complex workplace complaints and conflict resolution; experience providing guidance to managers on performance management, company policies, and procedures.
• Must have independent decision making and critical thinking skills; able to make good judgment calls and be a strong problem solver.
• HRIS system knowledge; Workday experience preferred.
• Experience with Microsoft Outlook, Teams, Word, Excel, and PowerPoint.
• Proven expertise managing multiple projects concurrently, with various teams and functional groups.
• Thorough understanding of dispute resolution techniques.
• Ability to analyze and develop solutions to complex problems related to employees, processes, systems and organizations.
• Experience responding to inquiries regarding confidential and sensitive information, which require tact and discretion in handling.
• Thorough understanding of Human Resources best practices, processes and procedures.
• Knowledge of FMLA, ADA, and workers' compensation regulations.
• Experience in leave management and workers compensation preferred.
• Knowledge of Federal and State Regulations related to employment practices.
• High level of attention to detail with the ability to multi-task and adjust priorities, as needed.
• Strong communication skills both verbally and in writing, across various audiences.
• Ability to provide exceptional customer service.
• A demonstrated record of taking initiative, effectively resolving employee relations issues, and building relationships.
• Bilingual in Spanish, a plus.

Nice-to-haves

• Bilingual in Spanish.

Benefits

• Paid time off
• Paid holidays
• Sick days
• Paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Life insurance