Cheesecake Factory - Calabasas, CA
posted 2 months ago
The Human Resources Generalist at The Cheesecake Factory plays a crucial role in supporting both restaurant management and staff while upholding the company's culture. This unique onsite position ensures that the Generalist is accessible to both management and staff, facilitating efficient HR functions. The Generalist will manage, support, and coordinate various operational and HR responsibilities, including oversight and review of manager and staff scheduling, effective onboarding, operational training schedules and certifications, compliance programs, timely performance reviews, and staff engagement efforts. In this role, the Generalist will handle HR-related tasks such as wage analysis, staff relations investigations, rollout of HR programs, overseeing specific HR training as required, conducting various HR audits, and interpreting and applying company policies and procedures while providing guidance to management on disciplinary actions. The Generalist will thrive by managing and coordinating employee scheduling, orientation, and onboarding processes, ensuring new hires start their journey with clarity and confidence. They will oversee the first 60 days of new hires, working with Operations to craft training schedules and cross-training certifications that empower employees to excel and grow within the company. Additionally, the Generalist will conduct audits to ensure adherence to training programs and labor laws, mitigating risks and upholding the highest standards of compliance. They will promote and reinforce the company's culture, values, and ethical standards in all interactions, serving as a cultural ambassador and fostering a positive and inclusive work environment. The role also involves handling investigations, employee relations, and benefits issues with tact, diplomacy, and sound judgment, navigating complex situations to achieve fair and effective resolutions.