Human Resources Generalist

Arizona Country Club - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

Amusement, Gambling, and Recreation Industries

About the position

The Human Resources Generalist supports the Director of Human Resources in managing all HR functions within the company. This includes recruitment, new hire processing, employee orientations, termination procedures, and the maintenance of personnel records. The HR Generalist works collaboratively with leadership and employees to foster positive, trusting relationships and ensure effective HR support throughout the organization.

Responsibilities

• Serve as the primary point of contact for HR-related inquiries from employees and managers, addressing questions and directing complex or sensitive matters to the HR Director.
• Assist with the recruitment process, including posting job ads, reviewing applications, and scheduling interviews.
• Coordinate new hire processing, ensuring all necessary documentation (employment eligibility, background checks, I-9/E-verify, etc.) is completed.
• Support the creation and maintenance of employee files, as well as the onboarding process, including enrolling employees in timekeeping systems and payroll.
• Manage and track employee leave records, including vacation, PTO, FMLA, and other types of leave.
• Assist in administering benefits programs and ensuring compliance with applicable laws and regulations.
• Maintain accurate and up-to-date personnel files, medical records, and related documentation.
• Ensure compliance with company policies and legal requirements by managing and organizing employee records in both physical and digital formats.
• Assist with performance reviews, including tracking and filing completed reviews.
• Support department heads in implementing employee training programs, safety initiatives, and ongoing employee development.
• Help create and implement employee incentive programs and events to boost morale and foster a positive work environment.
• Contribute to the continuous improvement of HR systems and processes, including maintaining job descriptions in the HRIS system and ensuring compliance with company policies.
• Generate regular reports on HR activity, such as turnover rates, training participation, and employee engagement.
• Assist with payroll processing and ensure timely and accurate compensation for all employees.
• Ensure compliance with applicable employment laws and regulations.
• Provide internal HR support to managers, assist with conducting interviews, and support the development of recruitment and retention strategies.

Requirements

• BA/BS degree in Human Resources, or related field required or equivalent related experience and/or training.
• Three or more years of HR experience (preferably within a country club or luxury resort).
• Experience with computerized HR/Payroll processing and timekeeping systems required.
• Experience in employee relations and personnel required.
• Knowledge of applicable laws (state and federal).

Nice-to-haves

• Positive attitude with a member-facing personality.
• Ability to maintain a cohesive working environment.
• Customer service skills with a focus on addressing and resolving inquiries in a professional manner.
• Proficiency in Microsoft Office Suite (Excel, Word, and Outlook).
• Excellent attention to detail and accuracy.
• Strong organizational and time management skills.
• Ability to learn and navigate HRIS system.
• Ability to prepare written reports, correspondences, and presentations to senior leadership.
• Ability to build and maintain positive relationships internally and externally.
• Ability to communicate effectively, both verbally and in writing.
• Ability to work under pressure and handle multiple tasks with attention to detail.

Benefits

• Medical
• Dental
• Vision
• Short Term Disability (AZCC pays 100% of the premium)
• Life Insurance/AD&D (AZCC pays 100% of the premium)
• Voluntary Life Insurance
• 401 (k) Retirement Savings Plan
• Vacation and PTO