Human Resources Generalist

$64,231 - $96,347/Yr

Office Of The State Auditor - Boston, MA

Full-time - Entry Level

Boston, MA

About the position

The Human Resources Generalist at the Office of the State Auditor is responsible for a wide range of human resources activities that are essential to the effective functioning of the agency. This role involves managing the performance evaluation process, which includes setting timelines, updating question sets, distributing online forms, collecting feedback, and maintaining records. The HR Generalist will also manage training initiatives, assist managers in developing and implementing performance improvement plans, and facilitate mediation sessions to resolve employee relations issues. Additionally, the position requires assisting with employee investigations, partnering with departments to develop and update job descriptions, and supporting the interviewing process by scheduling interviews, preparing materials, and providing feedback to both employees and hiring managers. The HR Generalist will play a key role in maintaining compliance with legal regulations by keeping pay equity tools updated. They will also organize special projects such as team-building events and affinity group initiatives, post and advertise open positions, and assist in the recruitment process at job fairs. This includes conducting analytic job studies, screening and evaluating applicants, and aiding in the preparation and maintenance of job posting documentation. The HR Generalist will administer and explain employee benefits, serve as a liaison between insurance carriers and employees, and check applicant references while facilitating job offers and initiating necessary paperwork. Moreover, the HR Generalist will participate in the development and execution of orientation programs for new employees, facilitate actions to resolve employee issues, and maintain employee file records. They will also be responsible for maintaining the OSA inventory system, ensuring data accuracy, and serving as the emergency planning liaison. The role requires operating standard office machines and preparing requisitions for supplies, as well as compiling statistical information for agency reports. The HR Generalist will work under the direct supervision of the Director of Human Resources and the Assistant Director of Human Resources, providing support in a variety of complex and routine administrative services.

Responsibilities

• Managing performance evaluation process, including setting timelines, updating question sets, distributing online forms, collecting feedback, and maintaining records.
• Managing training initiatives including software and in-person trainings.
• Assisting managers in developing and implementing performance improvement plans.
• Facilitating mediation sessions to resolve employee relations issues.
• Assisting with employee investigations.
• Partnering with departments to develop and update job descriptions.
• Assisting with the interviewing process, including scheduling interviews, preparing interview materials, and providing feedback to employees and hiring managers.
• Assisting with keeping pay equity tools updated to comply with legal regulations.
• Organizing special projects, such as team-building events, affinity group initiatives, etc.
• Posting and advertising open positions and assisting in recruitment process at job fairs.
• Conducting analytic job studies and constructing valid selection and job related criteria.
• Screening, evaluating and recommending applicants for interviews.
• Aiding in the preparation and maintenance of job posting documentation, job descriptions, Employment Requisition forms and Payroll Change/Addition forms.
• Participating in interviews as required and assisting staff members in identifying and creating job related interview questions.
• Administering and explaining benefits to employees, serving as liaison between insurance carriers and employees.
• Checking applicant references, facilitating job offers and initiating needed paperwork.
• Participating in development and execution of orientation programs and procedures for new employees.
• Facilitating actions to resolve employee issues and escalating them to appropriate management team.
• Serving as liaison between Human Resources, payroll and employees.
• Maintaining OSA Distribution lists.
• Creating HR specific job aids.
• Assisting in scheduling various meetings and employee programs and events in compliance with department needs.
• Informing applicants and employees regarding various programs and procedure requirements such as tenure, hours of work, benefits, general work expectations, and time off.
• Maintaining employee file records up-to-date by handling changes in employee status in timely manner.
• Maintaining confidentiality concerning personnel actions, legal actions, termination and non-renewal documents, and organizational plans.
• Maintaining knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Providing recommendations to the Director of Human Resources on training programs, trouble areas, and many other opportunities.
• Maintaining OSA inventory system, ensuring accuracy and completeness of data.
• Serving as the emergency planning / evacuation liaison, and mobility-impaired liaison between OSA and outside agencies.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• High School Diploma with sufficient HR experience acceptable.
• A minimum of three (3) years hr/administrative or generalist experience in all phases of public or private sector personnel administration including one year of recruitment experience.
• Excellent time management and prioritization skills.
• Strong attention to detail.
• Effective and professional verbal and written communications skills.
• Proficiency in Microsoft Office applications.
• Excellent presentation, communication and interpersonal skills.
• Able to establish and maintain healthy working relationships with people in course of work.
• Expertise in exercising discretion in handling confidential information.
• Understanding and respect for the principles of EEO and ADA.

Nice-to-haves

• Demonstrated experience and expertise in Diversity, Equity, and Inclusion.
• Multilingual verbal and written skills in English and one or more of the following: Spanish, Portuguese, Polish, Vietnamese, Cambodian, Mandarin or Cantonese, Haitian Creole, or French.
• Ability to research, evaluate and analyze new recruitment techniques, methods, and procedures.
• Ability to understand, explain and apply the provisions of personnel policies, procedures, regulations and guidelines under the OSA.
• Able to exercise effective judgment, sensitivity, creativity to changing needs and situations.
• Ability to build effective relationships across a diverse population and at all levels of the organization, functioning as an employee advocate and change agent.
• Able to work alone on a broad variety of projects.

Benefits

• Potentially Eligible for a Hybrid Work Schedule