Human Resources Generalist

$65,000 - $70,000/Yr

Do & Co Aktiengesellschaft - Des Plaines, IL

Full-time - Mid Level

Des Plaines, IL

Food Services and Drinking Places

About the position

We have an incredible opportunity for a dynamic Human Resources Generalist to join our growing Team! We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, DO & CO offers gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly, and beyond our own expectations.

Responsibilities

• Address and mediate employee relations issues, including conflicts, grievances, and disciplinary actions, ensuring a fair, respectful, and harmonious work environment.
• Lead investigations into allegations of misconduct, performance issues, or policy violations, ensuring fairness, confidentiality, and compliance with company policies.
• Implement and manage a progressive disciplinary process, ensuring consistency and fairness when addressing performance or behavioral issues.
• Apply resolutions of disputes between employees and management or between employees themselves.
• Manage and document employee conduct, warnings, performance evaluations, and corrective actions to ensure alignment with policies and procedures.
• Oversee the full process of employee terminations, ensuring compliance with legal requirements (e.g., final paychecks, severance).
• Conduct exit interviews to gain insights into employee departures and leverage feedback for continuous improvement in workplace culture and retention strategies.
• Collaborate with legal and management teams to mitigate the risk of wrongful termination claims and ensure adherence to employment laws.
• Oversee and ensure compliance with leave policies, including FMLA, workers' compensation, and other leave-related regulations.
• Provide guidance to employees regarding their leave options, rights, and obligations, ensuring clear communication and proper documentation.
• Manage workers' compensation claims and ensure the timely resolution of related matters.
• Facilitate the reintegration of employees returning from extended leave, ensuring necessary accommodation is made.
• Act as a liaison between management and the union, ensuring compliance with union agreements and managing arbitration processes.
• Provide specialized assistance to both Union and Non-Union employees, supporting departmental and executive management as needed.
• Maintain accurate and up-to-date employee records in HRIS and ensure compliance with all relevant state, federal, and local laws.

Requirements

• 3+ years of experience in HR management, with a strong background in employee relations, HR investigations, grievances, disciplinary actions, and terminations.
• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field preferred.
• Bilingual Spanish required.
• PHR (Professional in Human Resources) certification preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and a proactive, adaptable mindset.
• Experience working in both Union and Non-Union environments, including managing arbitration and compliance with union agreements, preferred.
• Proficiency in HRIS and Applicant Tracking Systems for efficient HR management and record-keeping.
• Experience in managing workers' compensation claims and familiarity with related regulations.
• In-depth understanding of employment laws (e.g., FMLA, ADA, OSHA) and experience with employee investigations.
• Strong judgment, decision-making skills, and the ability to handle sensitive HR matters with diplomacy and tact.
• Exceptional communication and interpersonal skills for conflict resolution and relationship building.
• Highly organized, detail-oriented, and capable of managing multiple projects and deadlines in a fast-paced environment.
• Ability to adapt to changing organizational needs and foster an inclusive, positive workplace culture.

Benefits

• Estimated salary range: $65,000 - $70,000 annually.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.