Human Resources Generalist

Unclassified - Chicago, IL

Full-time - Mid Level

Chicago, IL

About the position

The Human Resources Generalist at the Museum of Science and Industry (MSI) plays a crucial role in supporting a wide range of HR functions and initiatives that are essential for fostering a high-performance, diverse organization and inclusive culture. This position is designed to ensure that MSI not only attracts but also retains a dynamic workforce by developing training resources, maintaining programs, and proactively identifying engagement methods. The HR Generalist will be instrumental in coordinating new employee orientations, facilitating training and development initiatives, and organizing performance reviews, all while promoting a conflict-free workplace through effective HR programs. In this role, the HR Generalist will also be responsible for managing employee relations issues, including conflict resolution and disciplinary actions, while providing guidance to supervisors and managers on resolving employee issues. The position requires a strong focus on compliance with labor regulations and the ability to analyze HR metrics to identify business needs and develop solutions. Additionally, the HR Generalist will support the Museum's Diversity, Equity, Accessibility, and Inclusion (DEAI) initiatives, contributing to the development and delivery of programs that promote cultural competency and collaboration among individuals from diverse backgrounds. The ideal candidate will possess a positive, goal-oriented attitude with a customer service mindset, and will be expected to enhance employee job satisfaction by addressing issues promptly across all HR areas. This role is vital in ensuring that the Museum operates in compliance with all federal, state, and local employment laws, while also fostering a collaborative and innovative work environment that aligns with MSI's mission to inspire the inventive genius in everyone.

Responsibilities

• Proactively identify employee development resources and develop programs to meet the needs of the dynamic and diverse workforce.
• Coordinate and conduct new employee orientations, ensuring new employees are properly introduced to the Museum's culture and policy.
• Facilitate training and development initiatives in collaboration with HR leadership.
• Organize quarterly check-ins and annual employee performance reviews for the Museum.
• Provide support to employees in areas such as: goal setting, talent acquisition and recruitment, organizational design, benefits, and compensation in collaboration with members of the HR team.
• Promote HR programs to create an efficient and conflict-free workplace.
• Gather and analyze data with useful HR metrics to aide in identifying needs within the business with an eye toward developing possible solutions.
• Manage employee relations issues, including conflict resolution, disciplinary actions and improvement and exit strategies, and unemployment process.
• Analyze and provide guidance and support to supervisors and managers on methods and approaches to resolve employee issues.
• Support the Museum's DEAI initiatives, serving as a contributor and proactive agent in the development and delivery of inclusion programs including cultural competency to collaborate and coordinate with individuals from diverse backgrounds.
• Enhance employee job satisfaction by resolving issues promptly in all HR areas.
• Ensure compliance with labor regulations.
• Other duties as assigned.

Requirements

• Minimum of three (3) to five (5) years of demonstrated HR Generalist experience.
• Experience working in a nonprofit or cultural institution is a plus.
• Bachelor's degree is a plus; HR certification (PHR/SPHR or SHRM CP/SCP) preferred.
• Strong knowledge and ability to research and apply a broad range of HR practices and technologies.
• Proficient computer skills and MS Office Suite capabilities including Word and Excel required.
• ADP Workforce experience preferred.
• Ability to communicate effectively (oral and written) as well as build relationships and exceptional trust with employees at all levels.
• Positive and goal-oriented attitude with a customer service mindset.
• Prior experience in labor relations and/or union negotiations is a plus.
• Demonstrated ability to work independently and/or in a team environment.
• Direct experience working in all HR areas (L&D, employee relations, recruitment, benefits, organizational design, and professional development).
• Must be a team player and able to work across multiple functions and disciplines, possessing strong collaboration skills.
• Ability to handle confidential information and ensure that the Museum operates in compliance with all federal, state, and local employment laws.
• Aptitude for problem-solving and conflict resolution.
• Desire to work as a team with a results-driven approach.

Nice-to-haves

• Experience in labor relations and/or union negotiations is a plus.
• Bachelor's degree is a plus; HR certification (PHR/SPHR or SHRM CP/SCP) preferred.

Benefits

• Benefits starting day one of your employment.
• Free admission to MSI for family and friends.
• Free admission to other museums.
• Free parking in MSI's garage.