Human Resources Generalist

$62,000 - $72,000/Yr

Universal Community Health Center - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Ambulatory Health Care Services

About the position

The Human Resources Generalist plays a vital role in supporting our organization's mission by providing comprehensive HR support to employees and leadership. Collaborating closely with Directors, Managers, and the CEO, this role encompasses a wide range of responsibilities. These include facilitating a smooth onboarding experience for new hires, managing employee benefits programs, overseeing recruitment and employment processes, and ensuring compliance with all applicable employment laws. The HR Generalist acts as a trusted resource and advisor, fostering a positive and productive work environment.

Responsibilities

• Provides confidential counseling to managers and employees, consistent with policies as they relate to work improvement, corrective action, interpersonal, work team issues or human resources policy interpretations.
• Mentor and develop the Human Resources Assistant, contributing to the growth and effectiveness of the HR team as a whole.
• Makes recommendations to implement strategies focusing on strengthening positive culture.
• Assists with management training.
• Responsible for benefit administration to include enrollments, terminations, claims resolution, change reporting, and communicating one-on-one with employees regarding their employee benefits.
• Assist directors/managers with open enrollment paperwork; mandatory employee recordkeeping paperwork and due diligence etc.
• Maintains employee files relating to new-hire, personnel, payroll documents, benefits, workers compensation, leaves of absence and on-going employment requirements.
• Reviews corrective action notices for appropriateness and follows up with management.
• Accesses various human resources databases to process, retrieve and maintain all relevant human resource documentation for all employees.
• Responds to a variety of telephone and in-person inquiries regarding policies, procedures, benefit plans and compensation processes.
• Accesses the electronic applicant tracking system intermittently to retrieve and process internal and external applications open positions.
• Reviews departments' salary structures to ensure equality is maintained when communicating job offers to candidates.
• Schedules various tests/background checks required for the post offer employment process.
• Conducts audits of completion rates for annual performance management process, salary administration process, employee engagement survey participation rates and ongoing reviews or updates of service groups' impact plans.
• Reviews employee data change forms submitted by employees for completeness and accuracy and communicates approval or denial of change to accounting manager within 48 hours.
• Prepares salary analysis for individual or job class equality adjustment requests then makes recommendations.
• Conducts investigations on all employee related issues regarding employee grievances, disciplinary actions at the suspension or termination stage and repairs findings for human resources director and legal counsel.
• Coordinates and participates recruitment, job fairs and other candidate outreach activities to meet ongoing staffing needs.
• Conducts new hire general orientations well as leads the exit interview process.
• Performs job analysis and/or audits when requested by the CEO, e.g., metrics.
• Assists Directors/Managers with handling problem resolutions, EEOC, Right of Review or any other legal matters.
• Assists management with assessment of performance deficiencies and development of plans to address; develops a strong presence and good interpersonal relationships with all levels of employees.
• Coaches management and serves as a witness/proxy in preparation of scheduled unemployment hearings.
• Knowledge and administration of CAL-OSHA, Federal OSHA, I-9 preparation and audits, E-Verify, worker's compensation claims paperwork and safety compliance.
• Knowledge and administration of FMLA, CFRA, PDL and other Federal and State leave provisions.
• Assist Risk Management/QA/QI team with internal safety programs.
• Word processes policies, procedures, forms, handbooks and manuals for H.R. as requested.
• Perform other tasks as required by management.

Requirements

• 3+ years' of Human Resources experience
• Experience with a Non-profit agency and licensed community a plus
• Proficiency in benefits administration
• Proficient knowledge of Federal and California employment laws and practices
• Proficient knowledge of the California Workers' Compensation and applicable regulations
• Proficient knowledge of EDD and State Disability Insurance programs and applicable benefits laws
• Employee relations experience, preferably with training in best practices
• Ability to maintain the highest level of integrity in handling confidential information
• Excellent communication skills - interpersonal, verbal, written, and presentation
• Proficiency with Microsoft Office, including Word and Excel
• Good organizational skills
• Bachelor's degree preferred
• HR Certifications or other HR related education preferred