Human Resources Generalist

$60,900 - $97,500/Yr

Spectrum - Rochester, NY

Full-time - Mid Level

Rochester, NY

Telecommunications

About the position

As a Human Resources Generalist, you will play a pivotal role in administering human resources policies and programs while balancing employee advocacy with business operational needs. Your primary focus will be on promoting equity, fair treatment, and positive employee relations, ensuring compliance with state and federal employment laws. You will provide comprehensive HR support to a designated client group, which includes recruitment and retention of critical talent, continuous performance coaching and management, proactive issue identification and resolution, and coaching for effective leadership decision-making and communication skills. Understanding and supporting the accomplishment of business priorities will be essential in this role. You will be responsible for building credible relationships with Business Leaders to facilitate better decision-making and enhance organizational effectiveness. It will be your duty to ensure that company policies are administered fairly and consistently throughout your area of responsibility. You will effectively communicate and execute necessary changes to policies and procedures, ensuring that all employees are informed and compliant. In addition to these responsibilities, you will perform various employee relations functions, including providing support and counseling regarding personnel and job-related conflicts, problem-solving, and dispute resolution. You will manage employee performance issues and review termination requests, conducting investigations as necessary. Handling workers' compensation, maintaining the first report of injury database, and overseeing safety regulations will also fall under your purview. You will coordinate the administration of all Leave of Absence programs, including the Transitional Work Program and Accommodations Process. Conducting health and welfare benefits open enrollment meetings and employee training sessions on benefits, policies, and procedures will be part of your role. Ensuring timely and accurate entries to the HRIS database and payroll for your designated client group is crucial. You will also perform audit and compliance functions as requested, maintain employee records in accordance with state and federal requirements, and participate in various HR committees to resolve employment challenges. Additionally, you may assist in managing bonus plans, merit processes, and the annual budget planning process, as well as recruiting and staffing from internal and external sources as needed.

Responsibilities

• Administer human resources policies and programs, balancing employee advocacy and business operating needs.
• Promote equity, fair treatment, and positive employee relations while ensuring compliance with state and federal employment laws.
• Provide comprehensive HR support to a designated client group in recruitment and retention of critical talent.
• Conduct continuous performance coaching and management, proactively identifying and resolving issues.
• Build credible relationships with Business Leaders to enhance organizational effectiveness.
• Ensure fair and consistent administration of company policies throughout the area of responsibility.
• Communicate and execute necessary changes to policies and procedures effectively.
• Perform employee relations functions, including support and counseling regarding personnel conflicts and dispute resolution.
• Manage employee performance issues and review termination requests.
• Conduct employee-related investigations as necessary.
• Handle workers' compensation and maintain the first report of injury database.
• Coordinate the administration of all Leave of Absence programs and processes.
• Conduct health and welfare benefits open enrollment meetings and employee training sessions.
• Ensure timely and accurate entries to the HRIS database and payroll for designated client group.
• Perform audit and compliance functions as requested on various HR items.
• Maintain employee records in compliance with state and federal requirements.
• Participate in various HR committees to resolve employment challenges as needed.
• Assist in the management and execution of bonus plans and merit processes.
• Assist in the annual budget planning process as needed.
• Recruit and staff from internal and external sources as necessary.

Requirements

• Bachelor's degree in Human Resources, Business, or related field or equivalent experience.
• 2+ years of Human Resources Generalist experience.
• Ability to communicate orally and in writing in a clear and straightforward manner.
• Ability to communicate with all levels of management and company personnel.
• Ability to deal with the public in a professional manner.
• Ability to maintain confidentiality of information.
• Ability to make decisions and solve problems while working under pressure.
• Demonstrated PC skills and proficiency in MS Office.
• Ability to prioritize and organize effectively.
• Ability to show judgment and initiative to accomplish job duties in a timely manner.
• Knowledge of local, state, and federal employment laws and procedures.
• Knowledge of state and federal wage and hour laws.
• Knowledge of staffing and employment practices.
• Knowledge of employee relations procedures and applicable law.
• Consultative and coaching skills.
• Analytical skills.

Nice-to-haves

• Valid driver's license with satisfactory driving record within company required standards.
• Certifications for Human Resource Professionals (PHR, SPHR) preferred.

Benefits

• Comprehensive benefits package that rewards employees for their contributions.
• Support for all aspects of employee well-being.
• Potential for additional compensation such as bonuses.