Human Resources Manager - Provo, UT
Lodging Dynamics - Provo, UT
posted 5 months ago
About the position
Lodging Dynamics is seeking a Human Resources Manager to join our team in Provo, UT. This remote position plays a crucial role in planning, coordinating, and directing the administrative functions of the Human Resources department. The HR Manager will oversee employee relations to ensure an exceptional employee experience, focusing on talent development and retention while fostering a culture of inclusivity and transformation. This role involves implementing strategies related to talent management, team effectiveness, and overall employee engagement, working closely with the senior leadership team to support multiple hotels and the corporate team. The HR Manager will advise and train managers and supervisors on best practices and strategies for team member relations. Responsibilities include investigating and resolving team member grievances, assisting with labor disputes and EEOC claims, processing leave of absence requests, and reviewing disciplinary notices from the field. The HR Manager will also conduct team member surveys, prepare reports for management, assist with company committees and programs, and respond to HR email requests. This position requires adherence to company standards and compliance with all policies and procedures, along with completing required training and compliance courses. In addition to these responsibilities, the HR Manager will spend a significant portion of their time achieving organizational objectives, analyzing and resolving problems, monitoring regulatory compliance, and developing systems to ensure adherence to policies and procedures. The role requires strong leadership skills, the ability to create policies and procedures, and the capacity to maintain a positive and professional working environment. The HR Manager will also be responsible for managing financial and physical resources, assessing risks, and making decisions on matters of significant importance.
Responsibilities
- Advise and train managers and supervisors in team member relations best practices and strategies.
- Investigate, document, and resolve team member grievances.
- Assist with labor disputes, EEOC claims, and wage claims.
- Process all leave of absence and accommodation requests.
- Review disciplinary notices from the field and provide feedback and recommendations.
- Conduct team member surveys and prepare reports for management.
- Assist with company committees, programs, agenda topics, and presentations.
- Assist with the creation of standard operating procedures.
- Respond to human resources email requests.
- Provide HR support/back-up when the Director of Human Resources and/or Vice President of Human Resources are traveling or out of the office.
- Complete all required company training and compliance courses as assigned.
- Adhere to company standards and maintain compliance with all policies and procedures.
- Perform other related duties as assigned.
Requirements
- Bachelor's degree from an accredited university or equivalent in a related field.
- A minimum of six (6) years of human resources experience in the hotel field.
- A minimum of three (3) years of experience as a leader in the Human Resources field.
- HR Certification through HRCI or SHRM.
Nice-to-haves
- Proven ability to navigate the complex nature of openings and transitions in the hospitality industry.
- Excellent project management skills.
- Exceptional communication skills, both verbal and written.
- Strategic thinking and attention to detail.
- Computer proficiency in Google Workspace, Microsoft Word, and Excel.
- Ability to interpret and create policies, procedures, and manuals.
- Strong analytical and problem-solving skills.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Matching 401k
- Paid time off
- Employee discounts
- Professional development opportunities
