Human Resources Manager - Sales

Imagefirst Healthcare Laundry Specialists - King of Prussia, PA

Full-time - Mid Level

King of Prussia, PA

Personal and Laundry Services

About the position

The Human Resource Manager for the Sales Division at ImageFIRST will oversee HR activities specifically for Sales positions, focusing on recruitment, employee relations, performance management, and compliance. This role is crucial in supporting Sales leadership and individual contributors to enhance performance and engagement within the team. The HR Manager will work closely with the VP of Sales Operations and Chief Revenue Officer to implement effective HR practices that promote a positive work environment.

Responsibilities

• Address and resolve employee relations issues for Sales associates promptly and professionally.
• Assist with recruitment, hiring, and onboarding of all Sales positions, in partnership with HR Director, VP of Sales Operations and Sales Leaders.
• Ensure Sales teams adherence to performance management processes, including reviews and feedback.
• Assist with Sales associate engagement activities to maintain a positive Sales environment.
• Partner with Field HR to communicate Benefits Open Enrollment to Sales Leadership and ensure employees have necessary resources.
• Assist with Sales associates' LOA requests (FMLA, PLOA, MLOA) and workers' compensation claims, ensuring timely paperwork submission.
• Align HR initiatives with business goals in partnership with Sales Leadership and Corporate and Field HR.
• Compile and report key HR metrics and ad hoc reports related to Sales performance, processes and other activities.
• Support HR responsibilities such as assisting with onboarding new hires with new Acquisitions.

Requirements

• Bachelor's degree in HR, Business Administration, or related field strongly preferred.
• Minimum 6+ years of HR management experience preferred; 1-2 years of HR leadership experience required; experience recruiting for Sales roles is a strongly preferred.
• SHRM-CP or PHR certification strongly preferred.
• Bilingual in Spanish strongly preferred.
• Ability to travel 5-15%.
• Proficient with ATS systems (ICIMS preferred) and HRIS software (e.g., ADP, Dayforce); ability to quickly learn new HR and talent management systems.
• Excellent communication skills (verbal and written).
• Strong interpersonal, negotiation, and conflict resolution skills.
• Exceptional organizational skills and attention to detail.
• Strong analytical and problem-solving abilities.
• Ability to prioritize and delegate tasks effectively.
• Demonstrated ability to act with integrity, professionalism, and confidentiality.
• In-depth knowledge of employment laws and regulations.

Nice-to-haves

• Experience recruiting for Sales roles is a strongly preferred.
• Bilingual in Spanish strongly preferred.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance