HUMAN RESOURCES MANAGER

Full-time - Mid Level

New Orleans, LA

About the position

The Human Resources Manager (HRM) is responsible for executing and managing all day-to-day HR operations, ensuring compliance with employment laws, and supporting employees across the organization. This role focuses on HR administration, employee relations, benefits and payroll coordination, onboarding and offboarding, and maintaining HR policies and procedures. The HRM serves as the primary HR resource for employees and management, providing guidance on HR-related matters while ensuring a positive and compliant work environment.

Responsibilities

• Serve as the primary HR point of contact for employees and managers, addressing day-to-day questions about HR policies, benefits, and procedures in a timely and professional manner.
• Manage staffing needs, including job postings, resume screening, and reviewing potential candidates.
• Coordinate and conduct interviews, collaborating with hiring managers to identify top candidates.
• Oversee the full onboarding process, including background checks, new hire paperwork, and orientation.
• Coordinate and facilitate new hire orientation to ensure a smooth onboarding experience.
• Manage offboarding processes, including exit interviews, termination paperwork, and final payroll processing.
• Administer employee benefits, including enrollments, changes, and terminations.
• Assist employees with benefit-related inquiries and manage open enrollment processes.
• Track and manage time-off requests, FMLA leaves, and other leave programs.
• Maintain accurate and up-to-date employee records in HR systems.
• Handle confidential employee information with professionalism and discretion.
• Assist in resolving workplace conflicts and provide guidance to employees and supervisors.
• Document and maintain records of employee relations issues, complaints, and disciplinary actions.
• Monitor, enforce, and communicate HR policies to employees and managers.
• Assist in the documentation process for employee relations issues, acting as a liaison to ensure accurate record-keeping, compliance, and follow-up on reported concerns.
• Ensure performance evaluations are completed on time and documented properly.
• Assess training needs for staff at all levels and identify appropriate training options.
• Collaborate with the Chief Learning Officer (CLO) and the internal learning division on training opportunities, ensuring alignment with organizational goals.
• Coordinate and facilitate external and internal training sessions as needed.
• Perform other HR duties as needed to support company operations.

Requirements

• Bachelor’s Degree
• PHR or SHRM-CP Certification preferred
• At least 10 years of diverse human resources experience
• Strong understanding of and experience in HR policies, employment laws, and best practices.
• Excellent leadership, interpersonal, communication, organizational, analytical, multitasking, problem-solving, and decision-making skills
• Proficient in MS Office 365 Suite, Netchex, and HCM systems

Benefits

• Health, Dental, and Vision Insurance
• Vacation, Sick Time, and Personal Days
• Paid Holidays
• Paid Parental Leave
• Employee Assistance Program
• 403 (b)
• Party room privilege
• LCM Membership
• Discounts for LCM Camp, Event Rental, Acorn Café, and the Gift Shop