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Human Resources Manager
Freddy's Frozen Custard & Steakburgers - Cottleville, MO
posted about 2 months ago
About the position
The HR Manager at M&M Custard, LLC, a franchisee of Freddy's Frozen Custard and Steakburgers, plays a crucial role in enhancing the employee experience and operational efficiency. This position serves as a strategic partner to operational leadership, focusing on all aspects of human resources, including employee relations, benefits management, and compliance with labor laws. The HR Manager is expected to foster a positive work environment while ensuring adherence to company policies and procedures.
Responsibilities
- Conduct employee relations investigations, including loss of hours, harassment, and substance abuse cases.
- Provide guidance on company policies and procedures to all team members.
- Manage employee relations issues across multiple franchise locations and communicate with District Managers and the Executive Director of Operations as needed.
- Train management on recruiting, onboarding, and HR processes and expectations.
- Manage benefit communications, enrollments, and terminations.
- Adjust management access on all platforms for internal promotions and external new hires.
- Conduct first and/or second interviews for District Managers, General Managers, Assistant Managers, and Shift Managers.
- Review, analyze, and provide turnover data and wage analysis to leadership.
- Partner with operations and support staff on company projects and initiatives.
- Ensure compliance with minor labor laws and manage work permits.
- Oversee 401K enrollments, hardships, and terminations.
- Review, verify, and approve/deny Leave of Absence requests for FMLA and Non-FMLA qualified team members.
- Assist enrolled team members in submitting for STD/LTD time off as needed.
- Manage Workers Compensation claims with injured team members and the work comp carrier.
- Adhere to ACA compliance requirements.
- Perform other duties as requested.
Requirements
- Bachelor's degree in Human Resources or related field.
- Proficient in Microsoft Office (Excel, Word, etc.).
- Experience with Paylocity and Workstream preferred.
- Strong verbal and written communication skills.
- Ability to manage time effectively and prioritize tasks.
Nice-to-haves
- Experience in employee relations and investigations.
- Knowledge of labor laws and compliance requirements.
- Ability to adapt to a fast-paced environment.
Benefits
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
