Human Resources - Medical Leaves Specialist

$50,000 - $55,000/Yr

Collins Building Services - Long Island City, NY

Full-time - Mid Level

Remote - Long Island City, NY

1,001-5,000 employees

Administrative and Support Services

About the position

The Medical Leaves Specialist at Collins Building Services will play a crucial role in supporting the Medical Leaves Team by managing and processing confidential medical records and communications. This position ensures compliance with HR policies and procedures while providing excellent support for medically related inquiries across the organization. The ideal candidate will demonstrate effective communication skills, confidentiality, and the ability to meet deadlines in a fast-paced environment.

Responsibilities

• Respond to employee inquiries via phone, mail, and email to ensure employee understanding and satisfaction.
• Distribute materials according to communications content and departmental procedures.
• Complete forms neatly, secure appropriate signatures, and forward documents/forms to the correct destination based on pertinent medical leave.
• Scan all necessary documents into the WFO system.
• Serve as a resource for all medical leave-related questions, processes, and procedures for employees.
• Counsel and follow up with employees regarding their medical leave period and return-to-work dates.
• Assist with the administration and tracking of all company leaves of absence, including FMLA, parental leave, paid family leave, short-term disability, and other federal, state, and local leaves.
• Perform other related duties as needed.

Requirements

• High School Degree required, College degree desired or equivalent work experience.
• Fluency in Spanish is required.
• 3 years of prior administrative experience with a focus on Human Resources preferred, or medical clerical experience.
• Proficiency in Excel and Microsoft Suite systems, with a high comfort level leveraging reporting tools daily.
• Excellent organizational, interpersonal, and communication skills are required.
• Ability to work in a highly fast-paced environment and operate multiple phone lines.
• Strong analytical mindset - ability to analyze and interpret data to draw accurate conclusions.

Nice-to-haves

• Comprehensive knowledge of Federal and State regulations.

Benefits

• Health insurance
• Parental leave