Human Resources/Office Manager - Onsite (Nashville, TN)
Myseniorhealthplancom - Brentwood, TN
posted 6 months ago
About the position
My Senior Health Plan (MSHP) is an award-winning Medicare Insurance brokerage that has recently opened its second office in the Brentwood area of Nashville, TN. With nearly 20 years in business, MSHP prides itself on providing the best possible solutions for clients, establishing itself as a senior advocate with a team of professionals who genuinely value their clients and the senior community. The HR/Office Manager position is an on-site role, requiring a commitment to first-class customer service both internally and externally. This role is ideal for someone who wants to work in a for-profit company that feels like a non-profit, contributing positively to society. The HR/Office Manager will be responsible for people management and project management at the Brentwood office, collaborating with the San Diego HR/Office Manager on strategic decisions and action plans. Candidates should possess a firm grasp of human resources fundamentals, be well-organized, and capable of multitasking. Responsibilities include managing daily HR activities such as recruitment, training, and compliance with labor laws, particularly in Tennessee and California. The HR/Office Manager will also engage in employee development, policy creation, and ensure that HR services meet the needs of employees while enabling business success. In addition to HR responsibilities, the Office Manager role includes overseeing daily office operations, coordinating with IT and vendors, setting up workstations for new hires, and fostering a positive workplace culture. The ideal candidate will have a strong management background, experience in handling difficult employee conversations, and a commitment to maintaining confidentiality and compliance with applicable laws.
Responsibilities
- Manage daily activities of the Human Resource Department including recruitment, training & development, and disciplinary actions & terminations.
- Collaborate with upper management on strategic planning and leadership duties.
- Conduct full-cycle recruiting and staffing logistics.
- Oversee onboarding, orientation, reviews, disciplinary meetings, and terminations.
- Create, conduct, monitor, and track training through managing the LMS system and in-person.
- Facilitate employee development and engagement initiatives.
- Ensure compliance with regulatory concerns and reporting.
- Develop and implement HR policies and programs.
- Conduct employee relations meetings and maintain follow-up documentation.
- Manage payroll and timecard approvals, as well as compensation and benefits administration.
- Coordinate with IT and third-party vendors as needed for office operations.
- Set up workstations and order equipment for new hires.
- Oversee daily office operations and ensure compliance with company policy.
- Order supplies for the office and create a positive workplace culture.
Requirements
- Bachelor's Degree in a relevant field.
- 5+ years of management experience.
- 5+ years of human resources experience in Tennessee (ideally with experience in both CA & TN).
- 3+ years of experience in Talent Acquisition and Full Cycle Recruiting.
- Advanced proficiency with Microsoft Office Suite.
- Excellent interpersonal and coaching skills.
- High level of confidentiality in handling sensitive information.
- Strong organizational skills and excellent command of written English with copy accuracy.
- Sound understanding of TN and CA wage and hour laws and labor laws.
Nice-to-haves
- Experience in both Tennessee and California labor laws.
- Experience in a Medicare Insurance brokerage or similar industry.
Benefits
- Competitive salary and annual bonus
- 401(k) with company match
- Generous profit sharing program
- Medical, Dental, Vision & Life insurance benefits - 70% Employer paid for the subscriber!
- Paid Vacation
- Paid holidays
- Positive work environment
- Cohesive team environment
