Human Resources Operations and Benefits Specialist

MFA Oil - Columbia, MO

Full-time - Entry Level

Columbia, MO

Repair and Maintenance

About the position

The Human Resources Operations and Benefits Specialist is responsible for efficiently processing new hires, terminations, and employee changes while maintaining accurate employee records. This role supports employee benefits and wellness programs, performs various HR operational tasks, and addresses HR-related inquiries. The specialist utilizes knowledge of employment regulations and company policies to provide excellent customer service.

Responsibilities

• Maintain accurate and thorough employee records within HRIS including the timely processing of employee changes including new hires, promotions, transfers, wage adjustments, and terminations.
• Interact with employees, candidates, and managers to gather information and clarify or correct documentation to support timely and accurate data and transactions.
• Maintain records related to employee onboarding, including pre-employment screening documentation, new hire paperwork, and other regulatory documents in databases and employee files.
• Respond to employee inquiries via email and phone regarding company benefits programs including requesting replacement insurance cards and advising on eligibility, coverage, and procedural requirements.
• Engage in day-to-day processing of benefits programs including providing new employee enrollment notices and follow-up communications and verifying appropriate enrollments have published in HRIS.
• Partner with recruiting team by initiating, tracking, and completing new hire pre-employment screening in partnership with third party vendor(s).
• Using sales and other financial data from division management, calculate commission and bonus payments for payroll processing.
• Coordinate company unemployment claim response, gathering required information, timely responding to claims, preparing materials and witnesses for hearings and submitting or responding to appeals as appropriate.
• Regularly audit employee data within HRIS to ensure accuracy and compliance with company procedures and pertinent regulations.
• Assist with periodic and annual benefits processes including open enrollment, ACA reporting, flu shot clinic and mammography van.
• Assist in communicating and administrating company Wellness Program including coordination of activities, etc.
• Gather and analyze data with useful HR metrics to support the business, including overtime hours, turnover, and other identified reporting.
• Create and maintain accurate and detailed process documentation.
• Identify and suggest process changes to enhance efficiency while ensuring positive employee experiences, consistency, and compliance.
• Cross train and assist in a wide variety of HR tasks such as payroll processing, talent acquisition, onboarding, and implementation of human resources policies.
• Perform various clerical functions such as scanning and properly categorizing documents in data retention software, filing, photocopying, faxing documents, and related tasks.

Requirements

• Bachelor's degree in human resources or related field; or high school diploma or equivalent and 3 years of relevant work experience.
• Experience auditing internal controls and procedures and developing efficient HR processes.
• Working knowledge of compliance with employment regulations.
• Experience with HRIS or applicant tracking systems.
• Proficient with Microsoft Office, particularly Excel.
• Excellent oral and written communication skills.
• Excellent organizational and project management skills.
• Ability to perform detailed work with accuracy.
• Knowledge of good workflow principles.
• Excellent problem-solving skills.
• Excellent customer service skills.
• Ability to work well with others.
• Demonstrated ability to meet and manage multiple deadlines.
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet Company requirements, including successful pre-employment background check and drug test.
• Legal authorization to work in the United States.

Nice-to-haves

• Bachelor's degree in human resources or related field.
• Ability to thrive in a fast paced, growing organization and rapidly changing environment.
• Ability to multi-task and context-switch effectively between different activities and teams.
• Ability to work at a face pace.
• Ability to work under timelines and pressure.
• Ability to prioritize and plan work activities, manage multiple tasks and projects.
• Flexible, team player.
• Ability to work and keep on schedule with minimal supervision.
• Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.

Benefits

• Competitive wages
• Paid time off and paid company holidays
• Profit sharing and/or performance incentives
• 401(k) plan with a company match
• Medical, dental, vision, life insurance
• Short- and long-term disability