Human Resources Operations Manager

About the position

The People Operations Manager at Inclusive World is responsible for overseeing HR needs for both weekend and weekday programs, ensuring a positive experience for all stakeholders involved, including members, instructors, volunteers, and staff. This part-time role focuses on people acquisition, onboarding, training, and retention, while also managing program support and team management as the organization scales.

Responsibilities

• Coordinate program schedules and manage outreach efforts with Marketing to meet enrollment and retention goals for staff, members, and volunteers.
• Oversee year-round enrollment, training, orientation, and ongoing communications with stakeholders.
• Monitor attendance, address people issues, and collaborate with teams to enhance program engagement.
• Build and lead a team to support people operations as the organization scales.
• Manage acquisition, training, and exit processes, administer surveys, and drive process improvements to enhance the experience for all stakeholders.
• Develop annual budgets and analyze people data to optimize resources.
• Represent Inclusive World at events, participate in leadership meetings, and support internal forums.

Requirements

• HR and people management experience, preferably in a program-based or nonprofit setting.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively with cross-functional teams.
• Passion for inclusion and alignment with the mission and vision of Inclusive World.

Benefits

• Hybrid work environment
• Flexible scheduling
• Opportunity to work in a mission-driven organization