Human Resources & Payroll Manager

Smoothie King - Coppell, TX

Full-time - Mid Level

Coppell, TX

Food Services and Drinking Places

About the position

As a dynamic, rapidly growing company, we are looking for a purpose-driven and dedicated talent to join our Human Resources team. The Human Resources & Payroll Manager is a key leader and business partner responsible for overseeing and managing various HR functions that support the growth and success of Smoothie King. This role encompasses payroll (company-wide), compensation, employee relations, recruiting, onboarding, training, and development (for assigned departments). The role requires strong organizational skills, an aptitude for process improvement, and a commitment to promoting Smoothie King's mission, culture, and core values.

Responsibilities

• Manage full-cycle, multi-state bi-weekly payroll for hourly and salaried team members.
• Ensure accuracy and compliance in payroll entries, tax filings, and benefit deductions.
• Manage tax and compliance activities through ADP Smart Compliance.
• Serve as an administrator for the payroll system.
• Partner with Accounting and Finance team to reconcile payroll and ensure accuracy of payroll funding.
• Develop ad hoc financial and operational reporting as needed.
• Facilitate audits such as 401(k) audit, Form 5500, Workers Compensation audit, and financial audits by preparing and providing documentation to auditors.
• Ensure accurate and timely year-end coordination and reporting (e.g., W-2, 1095's).
• Maintain knowledge of federal and state payroll regulations and investigate and resolve payroll-related inquiries.
• Implement policies and drive process improvements in alignment with business requirements.
• Collaborate with the Chief People Officer to maintain and enhance brand-wide compensation policies and procedures.
• Oversee the execution of annual compensation refresh activities, including data analysis, benchmarking, and updates to salary structures.
• Administer the bonus program and ensure alignment with brand goals.
• Serve as a trusted resource for employee relations, addressing concerns and promoting a positive workplace culture.
• Manage and resolve employee relations issues in a professional and timely manner.
• Support recruiting and onboarding activities for assigned departments in collaboration with the HR Manager responsible for leading company-wide recruitment.
• Partner with leadership to identify and address team development needs.
• Champion Smoothie King's culture by organizing and supporting initiatives that enhance team engagement.
• Drive the 'Power Up' performance management program to empower leaders and strengthen workplace culture.
• Conduct adhoc compensation studies to ensure market competitiveness.
• Implement HR policies and improve processes to align with business needs and enhance operational efficiency.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field (or commensurate experience).
• Minimum of 5 years of progressive HR experience, including payroll management and employee relations within the food and beverage industry, required.
• HR certification such as SHRM-CP, PHR, or equivalent preferred.
• Experience with ADP Workforce Now or similar HRIS platforms is required.
• Strong understanding of payroll laws, regulations, and compliance requirements.

Nice-to-haves

• Personal passion for health and fitness is a plus.

Benefits

• Great benefits package
• Free smoothies
• Flexible work schedules
• Office lunches and parties
• Monthly fitness challenges
• Free gym access
• Fun activities to make Smoothie King a happy and healthy place to work