Human Resources Specialist-1

Point32Health - Canton, MA

Full-time - Entry Level

Canton, MA

Insurance Carriers and Related Activities

About the position

The HR Shared Services Specialist at Point32Health is responsible for providing comprehensive HR support and services to colleagues and management across the organization. This role encompasses a variety of HR activities, including employee transactions, benefits administration, payroll processing, HRIS maintenance, and compliance, with a focus on delivering exceptional customer service and ensuring a positive colleague experience.

Responsibilities

• Serve as the first point of contact for colleague inquiries related to HR policies, procedures, and programs.
• Provide guidance and support to colleagues on HR-related matters, ensuring a positive colleague experience.
• Process colleague transactions including new hires, terminations, promotions, and transfers in the HRIS.
• Assist with payroll processing, ensuring accuracy and compliance with company policies and legal requirements.
• Administer colleague benefits programs, including enrollments, changes, and terminations.
• Maintain accurate and up-to-date colleague records in the HRIS.
• Generate HR reports and analyze data to support HR decision-making.
• Ensure data integrity and confidentiality in all HR systems and processes.
• Ensure compliance with all relevant labor laws, regulations, and company policies.
• Assist with audits and reporting requirements as needed.
• Identify opportunities for improving HR processes and service delivery.
• Participate in HR projects and initiatives to enhance the efficiency and effectiveness of HR services.

Requirements

• High school diploma or equivalent; Bachelor's degree in human resources, Business Administration, or related field preferred.
• HR certification (e.g., SHRM-CP, PHR).
• 2-4 years of experience in an HR role, preferably within an HR Shared Services or HR Operations environment.
• Experience with HRIS platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM).
• Proficiency in HRIS systems, Microsoft Office Suite (Word, Excel, PowerPoint), and other HR-related software.
• Solid understanding of HR principles, practices, and regulations.
• Strong attention to detail, organizational skills, and ability to handle confidential information with discretion.
• Excellent communication skills (written and verbal) with the ability to interact effectively with colleagues at all levels.
• Knowledge of HR policies, employment laws, and regulatory requirements.
• Customer service orientation and problem-solving skills.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

Benefits

• Medical, dental and vision coverage
• Retirement plans
• Paid time off
• Employer-paid life and disability insurance with additional buy-up coverage options
• Tuition program
• Well-being benefits
• Full suite of benefits to support career development, individual & family health, and financial health