Mass General Brigham - Northampton, MA

posted 3 months ago

Part-time - Entry Level
Northampton, MA
Ambulatory Health Care Services

About the position

As a Human Resources Specialist at Mass General Brigham, you will play a pivotal role in supporting the HR team and collaborating closely with HR Business Partners (HRBPs) to deliver essential HR services. This part-time position, requiring 30 hours per week, is situated within a not-for-profit organization that is dedicated to patient care, research, teaching, and community service. Mass General Brigham is recognized for its commitment to innovation and excellence in healthcare, and as part of this team, you will contribute to a culture that prioritizes personal development and employee engagement. In this role, you will establish and maintain strong working relationships with HRBPs, HR leadership, managers, staff, and key contacts across the organization. Your responsibilities will include providing assistance and problem-solving services to HRBPs and business customers, utilizing technology to analyze data and create reports as needed. You will also participate in various projects and initiatives that support both business customers and the HR department, ensuring that HR services are delivered effectively and efficiently. The HR Specialist will engage in a variety of tasks, including project management, employee relations, onboarding, performance management, and the development of HR policies and procedures. You will serve as a primary contact for escalated employee requests, collaborate on employee engagement initiatives, and assist with the onboarding process to enhance the employee experience. Additionally, you will manage the exit process for terminations and conduct check-ins with new employees to identify trends and report results to HRBPs. Your role will also involve assisting in the development and maintenance of HR content for the HR Portal and providing policy guidance to managers and staff.

Responsibilities

  • Collaborate with HRBPs and HR management on short and long-term projects in support of organizational redesign and administrative consolidation.
  • Research and respond to data requests in support of HR team needs; act as HRIS super user for the team.
  • Partner with key stakeholders within HR to create/run reports, conduct analysis, identify key trends, and identify actionable items.
  • Serve as a primary subject matter expert and liaison to Shared Services groups including Benefits, Kronos, HRIS, Records, and Leaves.
  • Resolve complex issues that span multiple departments.
  • Assist HR and managers with transaction processing as required.
  • Manage calendar for HR leaders.
  • Serve as a primary contact person for HR Support Center staff to assist with and triage escalated employee requests and issues.
  • Collaborate to create and maintain employee engagement initiatives.
  • Enhance the employee experience during onboarding, including supporting managers in welcoming new employees.
  • Manage the exit process for voluntary and involuntary terminations, including the job elimination process.
  • Conduct 6-month check-ins with new employees and report results to HRBPs.
  • Assist with the development and maintenance of Mass General Brigham Central content for the HR Portal.
  • Review and analyze usage metrics and propose improvements to better meet customer needs.

Requirements

  • Bachelor's degree or equivalent combination of training and experience.
  • 1-3 years related experience in the human resources field.
  • Good understanding of current state/federal employment laws and organizational policies and procedures.
  • Strong proficiency in Microsoft Office software including Word, Excel, and PowerPoint.
  • Proficiency with PeopleSoft or similar system preferred.
  • Experience with Tableau or other business intelligence/data visualization software is a plus.
  • PHR, SHRM-CP, or other HR certification is a plus.
  • Strong customer service orientation and ability to build collaborative relationships.

Nice-to-haves

  • Experience with Workday transition and Business Excellence initiatives.
  • Ability to learn PeopleSoft, Tableau, SharePoint, and other related tools.

Benefits

  • Flexible scheduling options for part-time employees.
  • Opportunities for professional development and personal growth.
  • Employee engagement initiatives and a supportive work environment.
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