Human Resources Specialist - COE Liaison

Herman Miller - Muskegon, MI

Full-time

Muskegon, MI

Furniture and Related Product Manufacturing

About the position

The Human Resources Specialist - COE Liaison is responsible for enhancing employee experiences and fostering strong client relationships through effective service, support, and project management. This role involves acting as a liaison between various teams, supporting HR initiatives, and facilitating communication and engagement within the organization.

Responsibilities

• Provide onsite and/or virtual support to multiple operations locations.
• Act as a liaison between Corporate Communications team and site operations teams.
• Act as a liaison between HR Centers of Excellence (Benefits, Payroll, HRIT) and operations associates.
• Act as a liaison between IT and operations associates.
• Develop and maintain excellent working relationships with client groups, co-workers, and functional areas to ensure achievement of HR and organizational goals.
• Identify and implement continuous improvement initiatives to enhance HR Operational effectiveness.
• Support associates with the use of MK computer systems and applications and promote self-service for benefits, payroll, IT and Workday activities.
• Provide new hire orientation support for hourly operations new hires.
• Manage employee communications, including break room monitors, bulletin boards, and email notifications for campus location.
• Craft supplemental communications related to larger campaigns as needed.
• Serve as HR Help Desk and point of contact for all HR related questions and policies, systems, programs, events, etc.
• Serve in a consultative role to HR group and campus leaders on pay and benefits administration and Workday usage, while supporting the implementation of appropriate solutions.
• Support HR and Operations leaders in administration, coordination, and presentation of corporate initiatives.
• Perform additional responsibilities as requested to achieve business objectives.

Requirements

• Bachelor's degree in applicable academic discipline or equivalent work experience.
• One to three years project management experience and demonstrated success leading multiple corporate communities (without formal authority) in the achievement of a key initiative.
• Demonstrated project management skills and ability to identify and apply practical implementation solutions in business.
• Proven ability to pro-actively achieve goals and strategies under shifting conditions and with different tasks, job responsibilities, and people.
• Excellent interpersonal management skills and the ability to identify and solve problems in a positive, participative, and pro-active way.
• Demonstrated high level of written, verbal, and interpersonal skills to communicate information, ideas, procedures, and processes in a logical sequence; at a level appropriate to the audience and resulting in effective working relationships.
• Demonstrated ability to influence and participate in groups and cross-functional teams.
• Exhibit individual leadership style that inspires and guides others with tenacity and commitment to excellence.
• Demonstrated ability to effectively use office automation, communication, software and tools currently used in the HMI office environment.

Nice-to-haves

• Bilingual (Spanish) preferred.