City of Austin - Austin, TX

posted 11 days ago

Full-time - Mid Level
Onsite - Austin, TX
Executive, Legislative, and Other General Government Support

About the position

The Human Resources Specialist Senior serves as the primary contact for HR needs within the Crossing Guard team at the Austin Transportation Public Works Department. This role involves ensuring compliance with federal, state, and local workplace laws, and requires effective communication with employees, managers, and executive staff regarding various HR functions such as recruitment, leave management, employee relations, and payroll. The position offers a hybrid work schedule, requiring a minimum of 50% in-office presence.

Responsibilities

  • Provides advanced support to journey and senior level HR staff by reviewing recommendations, project plans, procedures, and workflows for accuracy and compliance with existing policies and processes.
  • Develops, implements, administers, and evaluates moderately complex HR programs.
  • Leads the development and implementation of systems, policies, procedures, strategies, and process workflows for use within departments.
  • Conducts advanced research, provides information to HR staff and employee groups in assigned area(s) of responsibility, and makes appropriate recommendations based on findings.
  • Advises and counsels HR staff, management, and other employee groups related to compliance with and the communication, interpretation, and implementation of established City policies and other relevant employment laws and regulations.
  • Assists in resolving advanced HR problems, researches and applies best practices, reviews recommendations, and monitors implementation of agreed-upon actions until the problem has been resolved.
  • Researches information as requested or needed; compiles data; and writes informational memos, letters, reports, forms, plans, documents, and queries using computer, spreadsheets, databases, or presentation software.
  • Conducts analysis of metrics and morale indicators, such as surveys, turnover, and grievances; and recommends corrective action within the area of specialization.
  • Collaborates and participates on teams with HR and other stakeholders.

Requirements

  • Graduation with an Associate degree from an accredited college or university with major coursework in a related field, plus three (3) years of related HR experience.
  • Knowledge of compliance in federal, state, and local laws related to the workplace.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software.
  • Skill in data analysis and problem solving.
  • Ability to handle hostility, conflict, and uncertain situations.

Nice-to-haves

  • Experience with HR Systems such as Banner, UKG, HR Portal, and eCareer.
  • Intermediate to advanced level experience with Microsoft Office, including Word, Excel, Outlook, and Teams software application.
  • Experience in onboarding processes.
  • Experience in payroll processing.
  • Experience processing employee reports and maintaining sequencing data actions such as distribution lists and org charts.

Benefits

  • Low-cost medical, dental, and vision insurance.
  • Paid leave time.
  • Highly competitive retirement plan.
  • Career development opportunities.
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