Human Resources Specialist - Winter 2024 - 25

$43,680 - $43,680/Yr

Deer Valley Resort - Park City, UT

Full-time - Entry Level

Park City, UT

Rental and Leasing Services

About the position

Deer Valley Resort is seeking a Human Resources Specialist for the Winter 2024 season. This seasonal, full-time position is based in Park City, Utah, and offers a pay rate of $21 per hour. The primary purpose of this role is to support the implementation of impactful people programs and initiatives that foster a culture where employees feel valued, motivated, and committed to the success of Deer Valley. The Staff Engagement Coordinator will focus on coordinating staff events, recognition and rewards programs, and communications during the winter season. This position will also serve as a backup to the Staff Engagement Manager. The Staff Engagement Coordinator will be responsible for maintaining confidentiality while handling staff relations issues, including inquiries, documentation, mediation, and conflict resolution. The role requires responding to both routine and non-routine staff relations inquiries and escalating complaints that require investigation to the appropriate HR personnel. The Coordinator will maintain detailed records of all staff issues and develop documentation in response to employment-related issues. Additionally, the Coordinator will conduct exit interviews to identify reasons for voluntary terminations and support staff compliance with Deer Valley policies and state and federal employment laws. In terms of staff engagement, the Coordinator will monitor and review staff suggestions and comments, forwarding them to the appropriate resort representatives. They will also coordinate staff functions and assist with budget-related items for events and rewards. Administrative tasks include managing inventory of promotional items for staff rewards and assisting with various HR functions as assigned. Flexibility to work evenings, nights, weekends, and holidays is essential, as is the ability to perform various projects as needed.

Responsibilities

• Maintain confidentiality while handling staff relations issues.
• Assist the Staff Engagement Manager with staff relations inquiries and documentation.
• Respond to routine and non-routine staff relations inquiries.
• Intake and escalate staff complaints requiring investigation to HR management.
• Maintain detailed records of staff issues and follow-up plans.
• Conduct exit interviews to identify reasons for voluntary terminations.
• Support staff compliance with Deer Valley policies and employment laws.
• Monitor and review staff suggestions and comments.
• Coordinate staff events and recognition/rewards programs.
• Assist with budget-related items for staff events and rewards.
• Manage inventory of promotional items for staff rewards.
• Assist with administrative HR functions as assigned.

Requirements

• 1-3 years of Human Resources related experience.
• Strong communication and organizational skills.
• Ability to manage sensitive situations discreetly.
• Exceptional attention to detail and organization.
• Ability to interact positively with a variety of personalities.
• Excellent interpersonal skills and teamwork orientation.
• Proficient in Microsoft Office suite and app-based systems.
• Commitment to providing outstanding guest service.
• Ability to handle ambiguity and changing priorities.

Nice-to-haves

• College graduate preferred.

Benefits

• 401(k) matching
• Ski perks including season pass and discounts
• Subsidized meals at Employee Dining Rooms
• Subsidized housing options for seasonal staff
• Discounts at local restaurants and shops
• Healthcare options available for staff members.