Human Resources Specialist

$30,000 - $40,000/Yr

Mass Markets - Wichita, KS

Full-time - Mid Level

Wichita, KS

5,001-10,000 employees

Administrative and Support Services

About the position

MCI is seeking an experienced Human Resource Specialist to support internal HR functions with a focus on recruitment activities. This full-time, on-site role involves collaborating with the Talent Acquisition team and operations to coordinate recruiting and hiring functions while providing general HR support. The ideal candidate will possess strong interpersonal skills, creativity, and a reliable work ethic, with a preference for those with experience in call center operations or client services.

Responsibilities

• Partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement.
• Provide general HR support in partnership with operations.
• Ensure timely and accurate entries to the HRIS databases.
• Coordinate recruitment activities and prepare job reacquisition requests.
• Communicate with staff regarding policies and practices such as payroll and compliance issues.
• Understand business goals and recommend effective HR strategies.
• Monitor employee engagement with a hands-on approach, including remote interactions.
• Adapt to a rapidly changing work environment by responding to macro-economic factors.
• Drive effective employee relations, retention, and reward programs.
• Manage multiple priorities and maintain excellent organizational skills.

Requirements

• 2+ years of experience as an HR Specialist or in recruiting positions.
• Some undergraduate level education in Human Resources.
• Exceptional interpersonal and communication skills.
• Working knowledge of Microsoft Office including Outlook, Excel, Word, and PowerPoint.
• Understanding of training tools and techniques.
• Effective conflict resolution skills.
• Strong time management, planning, organizational, and multi-tasking skills.
• Excellent presentation skills (oral and written).
• Ability to work in a professional but fast-paced environment.

Nice-to-haves

• Military, local, state, or federal government experience.
• Experience working in a contact center environment.
• Graduation from an accredited two-year or four-year college or university.
• SHRM-SCP or similar certification.

Benefits

• Medical, Dental, and Vision Coverage Options
• Paid Time-Off
• Regular Raises
• Work-at-Home Opportunities
• Advancement Opportunity
• Fun, Engaging Work Environment
• Casual Dress Code
• Cash and Prize Contests