Human Resources Specialist

Disability Solutions - Green Bay, WI

Full-time - Entry Level

Green Bay, WI

Administrative and Support Services

About the position

At Associated Bank, we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. This position involves performing a variety of specialized tasks and confidential functions in payroll, benefits, and HR policy administration. You will provide excellent service via telephone and email to colleagues in the areas of payroll, benefits, and general HR-related questions. Demonstrating knowledge and application of payroll and benefit administration principles, methods, and practices, including financial entries and report creation and generation, is essential. As the first point of contact with all Associated colleagues, you will research and resolve payroll, benefit, and HR policy questions. You will perform all duties to meet strict deadlines and HR performance metrics. This role also includes performing HR system entries for all colleagues to ensure accurate and timely payments. You will audit payroll entries made by other HR Specialists and resolve routine payroll issues. Additionally, you will process and track manual checks as requested by HR or Legal, maintain accurate payroll records and colleague files, and create routine reports from the HR system. Providing excellent service to colleagues with every interaction is a priority, and you will act as a liaison to resolve complex issues and provide warm hand-offs to other areas when needed. You will support and implement operational process changes and initiatives, including creating and/or updating procedures to reflect changes. Furthermore, you will perform all activities to effectively administer all benefit plans, including eligibility reporting, enrollment changes, qualifying life events, annual open enrollment, terminations, and retirements.

Responsibilities

• Perform a variety of specialized tasks and confidential functions in payroll, benefits, and HR policy administration.
• Provide excellent service via telephone and email to colleagues regarding payroll, benefits, and HR-related questions.
• Demonstrate knowledge and application of payroll and benefit administration principles, methods, and practices.
• Act as the first point of contact with all Associated colleagues to research and resolve payroll, benefit, and HR policy questions.
• Perform HR system entries for all colleagues to ensure accurate and timely payments.
• Audit payroll entries made by other HR Specialists and resolve routine payroll issues.
• Process and track manual checks as requested by HR or Legal.
• Maintain accurate payroll records and colleague files.
• Create routine reports from the HR system.
• Act as a liaison to resolve complex issues and provide warm hand-offs to other areas when needed.
• Support and implement operational process changes and initiatives, including creating and/or updating procedures to reflect changes.
• Administer all benefit plans including eligibility reporting, enrollment changes, qualifying life events, annual open enrollment, terminations, and retirements.

Requirements

• High School education required.
• Less than 2 years of experience in Human Resources with Excel spreadsheets and data manipulation.

Nice-to-haves

• Experience with payroll and benefits administration principles.
• Strong communication skills for providing excellent service to colleagues.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave, and an employee stock purchase plan.
• Military benefits and personal banking, loan, investment, and insurance benefits.