Compass Group - South Bend, IN

posted 2 months ago

Part-time,Full-time - Entry Level
South Bend, IN
Merchant Wholesalers, Nondurable Goods

About the position

As a Human Resources Specialist at SSC, you will play a crucial role in supporting the Human Resources function to meet the needs of both the business and our associates. Your primary focus will be on various functional areas including associate relations, HR-specific training, compliance with HR legal requirements, and managing associate engagement initiatives. You will take the lead in monitoring performance and merit increases, hiring non-exempt associates, and managing data related to bonus administration. Your contributions will help create a clean, safe, and distraction-free learning environment for students across the nation, as SSC is dedicated to fostering a people-first culture and supporting local communities. In this role, you will ensure that all company HR-related policies are applied consistently and will coach associates and management through complex issues. You will provide guidance on appropriate disciplinary actions and assist with on-site investigations. Additionally, you will oversee the MyOpportunity platform for hourly recruitment and onboarding, maintain and coordinate associate recognition programs, and ensure compliance with all federal and state laws. Regularly reviewing HR activity reports and supporting internal customer surveys will also be part of your responsibilities. You will attend department manager meetings to increase HR visibility, conduct classroom training, and implement HR initiatives. Your role will involve reviewing requests for pay increases or status changes to ensure internal equity and consistency, as well as preparing and presenting HR-related topics and training. As a diversity champion, you will lead tasks and activities related to diversity recruiting, retention, and promotion goals, and assist in creating Personal Development Plans for associates. Participation in the Annual Performance Appraisal process will also be expected.

Responsibilities

  • Ensures all Company HR related policies are applied consistently.
  • Objectively coaches associates and management through complex and difficult issues.
  • Provides guidance to management on appropriate disciplinary action.
  • Assists with on-site investigations.
  • Oversees MyOpportunity for hourly recruitment and onboarding.
  • Maintains and coordinates associate recognition programs.
  • Ensures compliance with all federal and state laws.
  • Regularly runs and/or reviews HR activity reports.
  • Supports internal customer survey and associate engagement survey interpretation/feedback process.
  • Attends department manager meetings to increase HR visibility, conducts classroom training, provides assistance and implements HR initiatives.
  • Reviews any request for pay increases or other status changes to ensure internal equity and consistency.
  • Processes status change forms.
  • Prepares, coordinates and presents HR related topics and other HR related training.
  • Acts as the diversity champion by leading assigned tasks and diversity activities including diversity recruiting, retention and promotion goals.
  • Assists in the creation of Personal Development Plans, as appropriate, for associates.
  • Participates in the Annual Performance Appraisal process.

Requirements

  • Bachelor's degree in HR or related field strongly preferred.
  • PHR certification is a plus.
  • Three plus years human resources coordinator or generalist experience preferred.
  • Intermediate Microsoft Word, Excel and PowerPoint skills; advanced skills preferred.
  • Experience responding to common inquiries or complaints from customers, regulatory agencies or members of the business community.
  • Strong presentation skills required.
  • Training certification a plus (i.e. Zenger-Miller, Stephen Covey, etc.).

Nice-to-haves

  • Experience in a facility service provider environment.
  • Knowledge of HR software and systems.

Benefits

  • Medical/Dental/Vision Insurance
  • 401K with Company Match
  • Disability Insurance
  • Life Insurance/AD
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace & Employee shopping program
  • Identify Theft Protection
  • Pet Insurance
  • Same day pay
  • Comprehensive benefits package
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