Vestcom - New Century, KS
posted 4 months ago
The Human Resources Workforce Support Specialist at Vestcom plays a crucial role in providing day-to-day HR support to employees and leaders across various sites in the US. This position is designed to enhance employee relations and manager capabilities, ensuring that HR policies, procedures, and programs are effectively implemented and adhered to. The specialist will serve as the primary point of contact for employee relations inquiries, addressing concerns and facilitating resolutions in a timely and friendly manner. This role requires a proactive approach to employee engagement, utilizing observations and data to recommend strategies that bolster morale and foster a positive work environment. In collaboration with other workforce support tiers, the specialist will ensure that employee inquiries and issues are resolved comprehensively. Responsibilities include supporting traditional HR activities such as promotions, investigations, corrective actions, performance improvement plans (PIPs), and restructuring activities. The specialist will also act as a liaison with HR leadership to review and improve policies, identify training opportunities, and assist leaders in navigating core HR processes like performance management and development. Additionally, the specialist will be expected to master digital tools, particularly ServiceNow, to support and resolve regional employee relations issues. The role involves continuous exploration of technology to enhance HR and employee experiences, as well as participation in key projects aimed at developing or enhancing HR processes and capabilities. This position reports to the US Workforce Support Manager and may require occasional travel to various manufacturing sites across the US, including locations in New Century, Los Angeles, Phoenix, and Seattle.