Human Services Practitioner - Family Partner

About the position

The University of North Carolina at Chapel Hill is a global leader in higher education, known for its innovative teaching, research, and public service. The UNC School of Medicine aims to improve the health and well-being of North Carolinians through excellence in patient care, education, and research. The position supports the North Carolina Psychiatry Access Line (NC-PAL) Intellectual and Developmental Disabilities (IDD) team, which is a statewide psychiatric access program. This role involves working with a multidisciplinary team to provide outreach, education, and support for families of children with IDD. The position is hybrid, allowing for flexible work arrangements, and is part-time, approximately 20 hours per week.

Responsibilities

• Conduct needs assessment with patients and families to identify needed resources.
• Communicate identified needs with practice staff.
• Build and provide tailored support for pilot practices.
• Provide training for practice staff on family navigation, service systems, and community resources.
• Initiate and respond to contact from families and community service providers.
• Receive and track referrals and outcomes of support provided.
• Demonstrate accurate, clear, professional, and timely communication.
• Engage in regularly scheduled team meetings, peer support, and supervision.

Requirements

• Associate's degree in a related Human Services discipline.
• Two years of experience related to the area of assignment, or equivalent combination of training and experience.
• Lived experience as a primary caregiver for a child with IDD.
• Willingness to obtain Family Peer Specialist Certification.
• Residence in or close proximity to New Hanover County.

Nice-to-haves

• Proficiency using Microsoft Word, Microsoft Teams, and Excel.
• Strong written and verbal communication skills.
• Spanish speaking.
• Demonstration of personal and professional integrity.
• Willingness to be part of a positive and collaborative work environment.

Benefits

• Professional training opportunities for career growth.
• Exclusive perks including retail and restaurant discounts.
• Savings on local child care centers.
• Special rates for performing arts events.