HUMAN TRAFFICKING CASE MANAGER

$36,000 - $37,000/Yr

Covenant House New Orleans - New Orleans, LA

Full-time - Mid Level

New Orleans, LA

1-10 employees

Social Assistance

About the position

The Human Trafficking Case Manager at Covenant House New Orleans is responsible for supervising and assisting a team in providing comprehensive case management for victims and survivors of human trafficking. This role focuses on developing and coordinating individualized case plans to help clients transition into stable, self-sufficient lifestyles or reunite with their families. The Case Manager will support staff in identifying and assisting victims, ensuring a safe and supportive environment for all clients.

Responsibilities

• Supervise and assist Case Managers, Sr. Resident Advisors, and Resident Advisors in case management.
• Develop and coordinate individualized case plans for human trafficking victims/survivors.
• Promote a peaceful, healing environment using trauma-informed care principles.
• Ensure a welcoming and secure environment for trafficking victims/survivors.
• Oversee the intake process and assessments for new and current clients.
• Provide individualized care and support to help clients access community resources.
• Assist in the reunification of victims/survivors with their families.
• Encourage active participation in classes and workshops for residents.
• Participate in weekly case reviews and communicate with team members.
• Maintain accurate case files and documentation for clients.
• Attend trainings and commit to continuous professional development.
• Assist in outreach efforts to identify potential trafficking victims.
• Collaborate with local law enforcement and the Greater New Orleans Human Trafficking Taskforce.

Requirements

• Bachelor's degree in social service or related field.
• Fluent in Spanish or Vietnamese is a plus.
• 3-5 years of professional experience in anti-human trafficking efforts.
• Experience working with youth who have experienced trauma or homelessness.
• Ability to establish effective relationships with youth and staff.
• Excellent oral and written communication skills.
• Strong organizational skills and ability to adapt to changing conditions.
• Knowledge of Microsoft Word, Excel, and PowerPoint.

Nice-to-haves

• Fluency in Spanish or Vietnamese.