HVAC Branch Operations Manager
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About The Position
The person in this position manages and coordinates the activities of employees engaged in maintaining, servicing and installing commercial HVAC equipment and accessories. The manager is responsible for safety, labor productivity and efficiency, inventory management, customer satisfaction, employee retention and on-time arrival. Duties include, but are not limited to: reading, analyzing and interpreting written or verbal reports, correspondence or proposals and blueprints; assisting employees in diagnosing commercial HVAC equipment; preparing estimates and proposals; reviewing financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement; requisitioning and keeping inventory of tools, equipment and materials; studying production schedules and estimating labor requirements for completion of job assignments; directing employees engaged in dismantling, assembling and installing equipment; interpreting and communicating company policies to employees; inspecting and monitoring work areas, examining tools and equipment, and providing employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules; ensuring proper procedures are in place for reporting and managing accidents; interpreting specifications, blueprints and job orders to employees, and assigning duties; establishing or adjusting work procedures to meet production schedules; recommending measures to improve production methods, equipment performance and quality of product; suggesting changes in working conditions and processes to increase efficiency of branch, customer service or work crew; analyzing and resolving work problems, or assisting employees in solving work problems; initiating or suggesting plans to motivate employees to achieve performance goals; maintaining time and production records; directly supervising four to ten employees; carrying out supervisory responsibilities in accordance with the company's policies and applicable laws; and performing other duties as assigned.
