hvac operations manager

$80,000 - $100,000/Yr

Randstad - Kingston, TN

Full-time - Mid Level

Kingston, TN

Administrative and Support Services

About the position

The HVAC Operations Manager is responsible for leading and managing a team of service technicians, ensuring efficient business operations within the HVAC sector. This role involves overseeing project management, client relations, and materials management to meet departmental goals and enhance client satisfaction.

Responsibilities

• Manage, develop and support the service technician staff, including hiring, termination, discipline, technical guidance and performance evaluation.
• Monitor the scheduling of technicians, evaluate workload, direct work assignments and adapt work priorities to increase efficiency and productivity.
• Lead by example through the prioritization of working safely.
• Initiate and maintain client liaison to resolve issues and ensure client satisfaction.
• Oversee the process of ordering and receiving materials and equipment for scheduled jobs.
• Engage daily in the established work order process to ensure work order accuracy and completeness.
• Prepare and present quotes for add-on/replacement of equipment.

Requirements

• 3 years of experience in HVAC operations or related field.
• Strong understanding of business operations and project management.

Nice-to-haves

• Knowledge of materials management
• Client service experience

Benefits

• Health insurance
• Incentive and recognition program
• 401K contribution