hvac operations manager

$80,000 - $100,000/Yr

Randstad - Kingston, TN

Full-time - Mid Level

Kingston, TN

Administrative and Support Services

About the position

The HVAC Operations Manager will lead and manage a team of service technicians, ensuring efficient operations and high client satisfaction. This role involves overseeing business operations, managing multiple projects, and maintaining effective communication with clients. The position requires a strong understanding of HVAC systems and the ability to prioritize safety and productivity within the team.

Responsibilities

• Manage, develop and support the service technician staff, including hiring, termination, discipline, technical guidance and performance evaluation.
• Monitor the scheduling of technicians, evaluate workload, direct work assignments and adapt work priorities to increase efficiency and productivity.
• Lead by example through the prioritization of working safely.
• Initiate and maintain client liaison to resolve issues and ensure client satisfaction.
• Oversee the process of ordering and receiving materials and equipment for scheduled jobs.
• Engage daily in the established work order process to ensure work order accuracy and completeness.
• Prepare and present quotes for add-on/replacement of equipment.

Requirements

• 3 years of experience in HVAC operations or related field.
• Strong understanding of business operations and project management.

Nice-to-haves

• Experience in materials management
• Client service skills

Benefits

• Health insurance
• Incentive and recognition program
• 401K contribution