ZipRecruiter - Port Jefferson Station, NY
posted 23 days ago
Full-time
Port Jefferson Station, NY
About the position
The Service Coordinator plays a crucial role in supporting clients and technicians by ensuring they have the necessary information and resources to perform effectively. This position involves a variety of administrative tasks, including scheduling, communication, and inventory management, aimed at enhancing service delivery and operational efficiency.
Responsibilities
- Call supply houses to get prices on parts, and if approved, order parts
- Schedule service calls for technicians
- Take in service calls and dispatch service technicians
- Prepare quotes for customers
- Take inventory
- Review technician's service tickets and match the hours to their time cards
- Monitor the vehicle tracker and prepare time sheets for payroll
- Enter warranties
- Maintain a relationship with the technicians
Requirements
- High school diploma/GED required
- Associate's degree or administrative training is preferred
- Previous experience working in a construction office or in a similar position
- Familiarity with standard office equipment such as printers
- Excellent computer skills and knowledge of Microsoft Word, Outlook, and QuickBooks
- Highly organized with excellent time management skills and the ability to prioritize projects
Benefits
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
