HVAC Service Sales Development Representative

Johnson Controls - Bossier City, LA

Full-time - Entry Level

Bossier City, LA

Specialty Trade Contractors

About the position

The HVAC Service Sales Development Representative plays a crucial role in driving the growth and profitability of the HVAC Service business at Johnson Controls. This position focuses on establishing and nurturing profitable service relationships with new customers, primarily through the sale of renewable maintenance agreements. The representative will work within a designated geographic territory, collaborating with local branch teams to enhance business opportunities and ensure customer satisfaction.

Responsibilities

• Initiate, establish, and build profitable service relationships with new customers.
• Focus on selling renewable maintenance agreements as a foundational aspect of customer relationships.
• Work within an assigned geographic territory as part of a local branch office.
• Utilize sales tools to plan and document sales progress and identify business opportunities in current accounts.
• Obtain and close business on a monthly basis.
• Identify, target, and qualify prospective new customers through a disciplined sales process.
• Schedule appointments with prospective customers and build a referral network.
• Conduct sales calls to identify key issues faced by Facility Directors regarding HVAC systems.
• Propose solutions to customer needs, emphasizing renewable maintenance agreements and digital service offerings.
• Review and finalize proposals with prospects, securing their commitment to Johnson Controls solutions.
• Conduct customer kick-off meetings and resolve customer issues.
• Maintain service agreements and support the collections process.
• Keep management informed of progress and account status using Salesforce and other tools.
• Develop and implement territory marketing plans aligned with business strategy.
• Attend and present at trade shows and participate in professional organizations.
• Represent Johnson Controls with professionalism and integrity.

Requirements

• 2-3 years of previous progressive sales experience.

Nice-to-haves

• Aptitude for technical knowledge with a high level of attention to detail.
• Strong presentation skills for effective communication in both individual and group settings.
• Experience selling services and intangibles.
• Familiarity with sales methodologies, standards, and disciplines.

Benefits

• Competitive salary
• Paid vacation/holidays/sick time - 15 days of vacation in the first year
• Comprehensive benefits package including 401K, medical, dental, and vision care available from day one
• Extensive product and on-the-job/cross-training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through a Zero Harm policy