State of Indiana - Seymour, IN
posted 4 days ago
About the position
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. The IPSC facilitates statewide public safety communications, providing interoperable and reliable public safety communications systems to all Hoosier first responders and public safety professionals for use during routine, emergency, and task force situations. Our goal is to strengthen community safety and security by minimizing the financial and technological barriers to interoperable communications through interagency cooperation.
Responsibilities
- Coordinates and facilitates timely repairs ensuring the availability of technology related systems and office equipment.
- Ensures agency employees are equipped with the necessary wireless communications including cellular phones, pagers, PDA's, etc.
- Makes recommendations for purchases concerning data communications and telephony systems and equipment and services.
- Participates in the development of communications and telephony technical standards and policies.
- Recommends and facilitates quality improvement efforts.
- Tests, adjusts and troubleshoots equipment.
- Promotes the utilization of technical services to resolve business issues within the agency.
- Participates in the development of communications and telephony requirements based on customer needs.
- Serves as consultant to agency employees on how to use and program communications and telephony equipment.
Requirements
- Extensive knowledge of voice and data communications analysis and design techniques, IP Telephony products and network.
- Advanced knowledge of PBX/Key systems, ACD, IVR and other telephone technical problems and solutions.
- Advanced knowledge of state procurement policies, procedures and standards.
- Thorough knowledge of structured cabling systems and industry standards including outside cable plant, horizontal and station cabling.
- Considerable knowledge of pagers, cellular phones and similar wireless devices.
- Extensive knowledge of all guidelines, policies and procedures related to data and voice services.
- Working knowledge of electrical circuits.
- Ability to read, understand and interpret complex manuals and blueprints.
- Ability to identify and resolve problems or develop creative solutions when necessary.
- Effectively communicate, both orally and in writing.
Benefits
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
- Deferred compensation 457B account (similar to 401k plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid new parent leave, Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
