About the position
The Tennessee Department of Transportation (TDOT) is seeking a dedicated and motivated individual to fill the position of Highway Response Operator 1 in Nashville, TN. This full-time role involves driving HELP trucks and providing emergency response assistance to the motoring public on the highways. The position is classified as entry-level and is essential for ensuring the safety and well-being of individuals involved in highway incidents. The selected candidate will work the 2nd shift from Tuesday to Friday, responding to various freeway incidents and emergencies, which may occur in diverse environmental conditions. As a Highway Response Operator, you will be responsible for administering first aid to victims at incident scenes, providing traffic control, and securing incident scenes to ensure safety. It is crucial to follow all applicable laws, agency policies, and procedures while delivering excellent customer service to both internal and external customers. This role requires a proactive approach to emergency response and a commitment to maintaining a clean driving record and passing necessary background checks. The position offers a competitive compensation of $3,555.35 per month, along with a comprehensive benefits package that includes health insurance, retirement plans, and professional development assistance. Candidates must have a high school diploma or equivalent and possess at least three years of experience in emergency response or related fields. The application process is open until September 2, 2024, and interested individuals are encouraged to apply through the TDOT Careers website.
Responsibilities
- Respond to freeway incidents and emergencies
- Operate a highway response vehicle in various environmental conditions
- Administer first aid to victims at incident scenes
- Provide traffic control and/or secure incident scenes
- Follow all applicable laws, agency policies, and procedures
- Provide excellent customer service to both internal and external customers
Requirements
- Graduation from a standard high school or accredited GED
- Experience equivalent to three years of full-time experience in emergency response work, medical services, protective services, customer service, highway maintenance, or related fields
- Must pass a background check and have a 10-year clean driving record
- Must agree to a TBI criminal history records check
- Must pass pre-employment drug screening
Nice-to-haves
- Experience in emergency response or management (preferred)
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
