Linder Industrial Machinery Company - Plant City, FL
posted about 2 months ago
Linder Industrial Machinery Company is seeking an I.T. Project Coordinator to join our team in Plant City, Florida. As one of the nation's premier heavy equipment dealers, we pride ourselves on providing quality new, used, and rental equipment across multiple states. The I.T. Project Coordinator will play a crucial role in ensuring that our technological infrastructure supports our operations effectively. This position involves imaging new equipment, deploying software and hardware solutions, and providing technical support to our employees. The ideal candidate will have a strong background in customer service and technical support, particularly in a Windows environment. In this role, you will be responsible for researching and implementing new software and hardware to streamline equipment rollouts. You will coordinate the purchase and rollout of new replacement equipment, ensuring that all technical support is prompt and accurate, thereby maintaining a high level of customer satisfaction. Your duties will include performing desk-side support for Windows 7/10 workstations, troubleshooting MS Office 365 and Outlook, and configuring printers and network file shares. You will also assist employees with computer/user moves, adds, and changes, and manage trouble ticket queues to ensure timely resolution of issues. The position requires occasional travel to surrounding areas for day trips, with rare overnight trips. The successful candidate will demonstrate outstanding customer service skills, strong communication abilities, and a proven track record in diagnosing and troubleshooting various technical issues. This role is essential in maintaining the operational efficiency of our I.T. systems and supporting our employees in their daily tasks.