IAM Risk Triage Lead Information Security Analyst

$111,100 - $197,500/Yr

Wells Fargo - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking an IAM Triage Lead Analyst (Lead Information Security Analyst) in Cybersecurity as part of Identity Access Management. This role is responsible for investigating complex IAM issues, ensuring rapid diagnosis and root cause assessment, and advising on projects or remediation activities. The position requires strong analytical skills and in-depth knowledge of IAM processes and technologies, collaborating across various teams to produce viable solutions while maintaining the integrity and security of IAM controls.

Responsibilities

• Lead the triage and resolution of complex IAM issues and needs ensuring proper categorization and resolution.
• Perform detailed investigations to determine root cause and recommend solutions to prevent recurrence.
• Assess complex IAM process issues to identify and mitigate risks, potential improvements, and efficiency enhancements to prevent recurrence.
• Partner with the IAM Governance and Operations team to analyze IAM metrics to identify trends and areas for improvement.
• Collaborate with engineering team to implement fixes and process improvements.
• Provide expert guidance in resolving complex IAM Issues.
• Partner with IAM, Cyber and the broader Wells Fargo Technology (WFT) organization to resolve highly complex issues that involve identity and access management.
• Partner with IAM Governance and Risk partners to ensure proposed solutions to complex IAM issues address underlying risk, satisfy policy and regulatory requirements.
• Develop and maintain detailed documentation of issues, resolutions, and process improvements to help contribute to knowledge base/best practices.

Requirements

• 5+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 5+ years of experience in Information Security Analysis / Identity and Access management, with a focus on triage, troubleshooting and resolution.
• Experience with IAM Technologies and Tools (i.e., Authentication: Ping, Okta, MS Azure Active Directory); IGA: SailPoint; PAM: CyberArk, Beyond Trust, MFA: RSA Secure ID, Directory Services: MS Active Directory; Open LDAP; API Security and Access Management: Apigee, OAuth; Identity Analytic Tools: Gurucul, Saviynt;).
• Strong understanding of IAM security principles, processes, and best practices such as principle of least privilege and zero-trust architecture.
• Proficient in Database, Cloud and OS security and principles.
• Deep understanding of Access Control and Authentication concepts such as Role-Based Access Control (RBAC), Identity Federation and Kerberos authentication protocols.
• Strong analytical and problem-solving skills.
• Ability to query and analyze data in databases and log files.
• Proficiency in scripting languages such as PowerShell or Python.
• Experience with Cloud-based IAM Solutions such as MS Azure AD and Google Cloud.
• Excellent communication and people skills.
• Ability to work under pressure and manage multiple priorities.
• Experience and fluency in Financial Services and Technology.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement