IBH-Night Auditor

Boyne Resorts • Petoskey, MI

321d • $20

About The Position

Inn at Bay Harbor is a Marriott Autograph Collection Hotel nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else. This is a part-time position paying $20 an hour. The Night Auditor will be responsible for handling front office reception and administration duties overnight. This includes, but is not limited to: warmly greeting each and every guest and colleague, answering phones, handling company inquiries, completing guest registration and room assignment, as well as cashier work. Candidate must possess ability to handle a variety of tasks/requests at one time, and the ability to deal with a diverse set of individuals. Patience and politeness is key. Computer literacy and willingness to learn new computer systems is expected.

Requirements

• Must be available weekends, weeknights, and holidays.
• Applicants must be 18 years old.
• Long periods of standing required.
• Computer skills are mandatory.

Responsibilities

• Welcome, greet and make guests feel comfortable and valued for the duration of their visit.
• Properly perform check-in/check-out procedures in regards to guest accounts.
• Keep accurate account of monies in cash drawer.
• Answer phones.
• Respond promptly and courteously to any guest request.
• Keep professional attitude and demeanor during all guest interactions.
• Demonstrate a working knowledge of resort services/functions and community events, including details such as: dates/times/locations.
• Print daily reports for each hotel department and deliver accordingly.

Benefits

• Access to both Boyne Resorts and Marriott team discounts.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed