Unclassified - Lawrenceville, GA
posted 4 months ago
The IC/QA Associate position at Staci Americas is a full-time role based in Lawrenceville, GA, focused on ensuring the accuracy and quality of outbound orders and kitting processes. The primary responsibility of this role is to check orders for accuracy, ensuring that inventory is recorded correctly, and to research and correct any picking errors that may arise. This position plays a crucial role in contributing to the overall efficiency of the warehouse operations, which is vital for meeting customer expectations and maintaining high standards of service. In this role, the associate will be tasked with quality control of outbound orders, ensuring that all products meet the required standards before they are shipped. This includes adhering to industry quality and safety standards, which are essential for maintaining the integrity of the products and the satisfaction of the customers. The associate will also be responsible for recording and tracking any complaints or issues that arise, documenting the cause and the solutions through both tracking systems and physical records. Conducting regular audits and maintaining reports to document all quality assurance activities is another key function of this position. The associate will need to follow up with the appropriate channels when mistakes are identified, ensuring that corrective actions are taken promptly. Additionally, the role requires the documentation and reporting of product or service quality levels, which is critical for continuous improvement in warehouse operations.