ICT Systems Technician

$46,000 - $90,000/Yr

Unclassified - Elko, NV

Full-time - Entry Level

Elko, NV

About the position

As an ICT Systems Technician, you will play a crucial role in supporting the IT infrastructure of our growing international organization, which provides services across the mining value chain. This position is essential for ensuring that our computer systems and networks operate efficiently and effectively. You will be responsible for troubleshooting hardware and software issues, providing technical support to users, and maintaining the overall health of our IT systems. Your expertise will help us to enhance productivity and ensure that our operations run smoothly. In this role, you will work closely with various departments to understand their IT needs and provide tailored solutions. You will be involved in installing, configuring, and upgrading computer systems and networks, as well as monitoring system performance and security. Your ability to communicate effectively with both technical and non-technical staff will be vital in ensuring that everyone can utilize our technology to its fullest potential. Additionally, you will have the opportunity to contribute to projects aimed at improving our IT infrastructure and implementing new technologies. This is a dynamic position that requires a proactive approach to problem-solving and a commitment to continuous learning and professional development. You will be part of a diverse team that values collaboration and innovation, making it an exciting time to join our organization.

Responsibilities

• Troubleshoot hardware and software issues for users.
• Provide technical support and training to staff.
• Install, configure, and upgrade computer systems and networks.
• Monitor system performance and security.
• Collaborate with various departments to understand their IT needs.
• Assist in the implementation of new technologies and IT projects.

Requirements

• Proven experience as an ICT Systems Technician or similar role.
• Strong knowledge of computer systems, networks, and troubleshooting techniques.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Familiarity with various operating systems and software applications.

Nice-to-haves

• Experience in the mining industry or related fields.
• Certifications in IT support or networking (e.g., CompTIA A+, Network+).
• Knowledge of cybersecurity best practices.

Benefits

• Competitive salary and compensation package.
• Comprehensive health insurance coverage.
• Retirement savings plan with company matching contributions.
• Opportunities for professional development and training.
• Dynamic and diverse company culture.