Identity & Access Management Analyst (QA/BA)

$115,700 - $190,900/Yr

020 Travelers Indemnity Co - Hartford, CT

Full-time - Mid Level

Hartford, CT

10,001+ employees

About the position

The Identity & Access Management Analyst (QA/BA) position at Travelers is focused on enhancing the IAM systems and their business processes. The role involves gathering and defining requirements, collaborating with technical teams, and executing quality assurance to ensure the systems meet business needs. This position is integral to the growth and transformation of the Technology landscape within the organization.

Responsibilities

• Analyze, validate, formulate, and document business, functional and technical requirements.
• Prepare clear business, functional, technical requirements, and use cases.
• Collaborate with Business stakeholders, Software Engineers, and the wider product and development team to understand how new features/systems should be tested.
• Contribute to automated tests for new features/systems.
• Define and implement mechanisms to inject testing earlier into the software development process.
• Identify, write, and execute test cases from the requirements and/or acceptance criteria.
• Work with Developers on bugs and issues.
• Create and manage test plans, ensuring timely completion with Application Development and Project Management.
• Review testing outcomes to ensure technology performance meets expectations.
• Track and communicate test results in a timely, effective, and automated manner.
• Work independently on well-scoped and loosely scoped problems.
• Seek opportunities to expand technical knowledge and capabilities.
• Provide technical guidance and mentorship to less experienced employees.
• Perform other duties as assigned.

Requirements

• 10 years of experience in professional software testing and/or business analyst preferred.
• BS in Computer Science, Engineering, or equivalent preferred.
• Identity & Access Management (IAM) domain knowledge preferred.
• Identity & Access Management (IAM) systems testing experience required.
• Identity & Access Management (IAM) technologies (SailPoint, Okta etc.) knowledge preferred.
• Experience with building test plans required.
• Experience with collecting and documenting requirements required.
• Experience in writing user stories preferred.
• Experience with SDLC and Agile methodologies required.
• Experience with Selenium and/or other automation tools preferred.
• Experience with project management preferred.

Nice-to-haves

• Experience in writing user stories preferred.
• Experience with project management preferred.

Benefits

• Health Insurance coverage from the first day of employment for employees and eligible family members.
• 401(k) matching contributions dollar-for-dollar up to the first 5% of eligible pay, subject to an annual maximum.
• Pension Plan that is 100% funded by Travelers.
• Minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program with tools, discounts, and resources for wellness goals and caregiving needs.
• Access to free professional counseling services and health coaching through the mental health program.
• Matching Gift and Volunteer Rewards program to support charitable contributions.