Transconnect Services - Memphis, TN

posted 3 months ago

Full-time - Mid Level
Memphis, TN

About the position

The Identity Fraud Analyst at TransConnect Services plays a crucial role in identifying and mitigating fraud risk by monitoring trends and utilizing Know Your Business (KYB) and Know Your Customer (KYC) tools. This position is essential for providing risk recommendations and insights to both the sales and management teams. The role is hybrid, requiring some onsite work in Cordova, TN, and candidates should either reside in or be willing to relocate to the greater Memphis area. In this role, the analyst will be responsible for reducing or potentially eliminating application fraud, which is increasingly prevalent in the industry. By ensuring that TransConnect Services (TCS) accurately verifies the identity of each applicant, the analyst not only protects the company but also safeguards individuals whose identities may be exploited for financial fraud. The Identity Fraud Analyst will also serve as the Subject Matter Expert for the implementation of Middesk and Socure at TCS, contributing significantly to the company's fraud prevention strategies. Key responsibilities include gathering, interpreting, and analyzing information related to the verification of both business and individual identities. The analyst will provide insights and recommendations to manage, refine, and update the rules-based engine of the KYC/KYB platform, adapting best practices from established protocols. Staying informed about trends in application fraud and identity theft is critical, as is providing management with detailed reporting on fraud trends, including geographical factors and types of fraud.

Responsibilities

  • Gather, interpret, analyze and effectively communicate information related to the verification of business and individual identities.
  • Provide insights and recommendations to manage, refine, and update the rules-based engine to the KYC/KYB platform.
  • Adapt best practices from Know Your Customer (KYC) and Know Your Business (KYB) protocols.
  • Stay abreast of application fraud and identity theft trends.
  • Provide management with fraud trend reporting on factors such as geographical location and types of fraud.

Requirements

  • 3+ years of fraud analysis, fraud prevention, or risk assessment experience.
  • Experience with KYB/KYC analysis and tools.
  • Identity verification experience.
  • High school diploma or equivalent.

Nice-to-haves

  • Bachelor's degree in business, finance, accounting, information systems or a related area.
  • Experience with Middesk and/or Socure.

Benefits

  • Profit sharing
  • Wellness program
  • Fuel card
  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Tuition reimbursement
  • Parental leave
  • Leadership training provided
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Gym membership
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